Lead Product Manager

Lead Product Manager

At Fortidia, we empower businesses to grow through innovative marketing, print, and business solutions. As the parent company of leading brands like AlphaGraphics, PostNet, and World Options, we support entrepreneurs and organizations of all sizes with the tools, technology, and expertise they need to succeed.

Our approach blends creativity, data-driven strategy, and operational excellence to deliver meaningful results for our customers and franchise partners. We are passionate about helping businesses connect with their audiences, streamline their operations, and unlock new opportunities for growth.

At Fortidia, our people are at the heart of everything we do. We foster a collaborative, forward-thinking culture where ideas are encouraged, careers are developed, and impact is recognized. Whether supporting local communities or driving global initiatives, we are committed to making a difference—for our customers, our partners, and each other. We believe there's a place for everyone to grow. Whether you're just starting your career, looking for your next big opportunity, or ready for a change, we offer a variety of roles to match your goals.

Main Tasks and Responsibilities:

Build, Ship, and Own Product Directly

• Lead hands-on product execution across ecommerce, digital platforms, and franchise-facing tools.
• Build and configure ecommerce storefronts, landing pages, lead capture flows, and franchisee-facing tools across brands
• Support integrations between ecommerce, CRM, marketing automation, and operational systems
• Prototype and validate new concepts quickly through rapid experimentation and customer feedback
• Write detailed requirements, user stories, acceptance criteria, and test plans
• Conduct user acceptance testing and troubleshoot smaller issues directly when appropriate
• Ensure strong build quality across performance, mobile experience, accessibility, and conversion optimization

Lead Product Strategy & Roadmap Development

• Define and execute the long-term product vision and roadmap across the Fortidia portfolio.
• Develop and maintain a multi-year product vision aligned to business growth objectives
• Build and manage a unified product roadmap across AlphaGraphics, PostNet, and World Options
• Lead planning cycles and prioritize initiatives based on customer value, operational impact, and revenue opportunity
• Partner with leadership on pricing, shipping, packaging, and go-to-market strategies
• Maintain awareness of competitive trends, emerging technologies, and AI-driven opportunities

Drive AI-Native Product Development

• Help integrate AI capabilities into customer and franchisee experiences across the portfolio.
• Explore and implement AI-driven solutions related to personalization, automation, document intelligence, and operational workflows
• Support experimentation frameworks, testing strategies, and performance measurement processes
• Evaluate build-versus-buy opportunities for emerging technologies and AI capabilities
• Research and identify new product opportunities, markets, and use cases

Business Cases, Analytics & Decision Support

• Use analytical and financial rigor to support product prioritization and investment decisions.
• Develop business cases, ROI analyses, and financial models to support strategic initiatives
• Conduct customer, market, and performance analyses to inform roadmap decisions
• Translate complex data into actionable recommendations for leadership and stakeholders
• Support pricing, packaging, and licensing strategies for strategic or custom opportunities

Lead a Builder Team

• Coach and develop a small product management team while maintaining a strong hands-on leadership approach.
• Manage and mentor a team of product managers, establishing clear ownership and accountability
• Build alongside the team by actively contributing to execution and delivery
• Establish product management processes, prioritization standards, and post-launch measurement practices
• Support hiring and team development as the product organization scales

Cross-Functional Leadership & Execution

• Serve as a bridge across departments to align product strategy with operational execution and business goals.
• Partner closely with Marketing, Sales, Operations, IT, Finance, Legal, and executive leadership
• Communicate product strategy, roadmap updates, and performance insights across the organization
• Translate strategic priorities into executable projects and measurable deliverables
• Manage the product backlog and support projects through discovery, development, testing, and launch
• Monitor post-launch performance and refine approaches based on user feedback and results

Requirements:

• Proven experience building and launching ecommerce storefronts, digital platforms, or integrated product experiences
• Strong product management experience balancing long-term strategy with hands-on execution
• Ability to work directly within CMS, ecommerce, CRM, analytics, and operational systems
• Strong analytical and financial modeling skills with the ability to translate data into business recommendations
• Experience defining product requirements, prioritization frameworks, and go-to-market strategies
• Strong cross-functional leadership and stakeholder management skills
• Ability to operate effectively in a fast-paced, PE-backed environment focused on measurable outcomes
• Excellent communication, organizational, and problem-solving skills
• Comfortable working directly with engineers, operational teams, and executive leadership
• Collaborative spirit, with appreciation of diverse perspectives
• Bold, passionate, tenacious and curious mindset, not afraid to explore new ideas and challenge the status quo in pursuit of better solutions

Preferred

• Experience in franchise, multi-location, or distributed business models
• Hands-on experience integrating AI capabilities into production products
• Familiarity with rapid prototyping, modern build tools, and experimentation frameworks
• Experience supporting enterprise or strategic sales opportunities with custom pricing or packaging
• Experience in regulated, compliance-sensitive, or contract-driven business environments

What We Offer:

• A vibrant international environment in a continuously growing company, with many professional and personal development opportunities
• Extensive training and development opportunities within the group
• A multicultural organizational structure and team.
• Annual base salary in the $100k - $115k range based on experience
• Team and individual performance-based bonus up to 20% of your annual salary.
• Highly competitive compensation package including Medical, Dental, Vision, PTO, 401(K) Match, Life Insurance, Short-term and Long-term Disability, Pet Insurance, and a completely free Employee Assistance Program
• Hard work, collaboration, humanity, fun, and laughter. We are a small, passionate, driven, and highly collaborative team that is fully invested in the success of our company, and value contributions from each member

Application Deadline: This position is expected to close on 6/30, but may close earlier or later based on business needs. Any updates to the application window will be reflected in this posting.

Flexible work from home options available.

Compensation: $100,000.00 - $115,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.