Emergency Services Technician

JOB SUMMARY Under the supervision of the professional nurse, performs a variety of clerical duties associated with patient care unit operations and also provides direct care duties within the scope of a CNA or EMT‑B, as applicable. ORGANIZATIONAL EXPECTATIONS Provides a positive and professional representation of the organization. Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention. Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience. Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice. Adheres to infection‑control policies and protocols, medication administration and storage procedures, and controlled substance regulations. Participates in ongoing quality improvement activities. Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards. Complies with organizational and regulatory policies for handling confidential patient information. Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization. Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and DNV standards and/or standards from other accrediting bodies. ESSENTIAL FUNCTIONS Provide direct patient care under the scope of a CNA or EMT‑B certification if applicable, as directed by nursing staff when needed. Use of computer for patient data entry. Communicates with members of the health care team, patients, and visitors using oral and written means and equipment such as the telephone and intercom. Maintains confidentiality of patient information. Labels, assembles, completes, and processes patients' charts as indicated. Keeps patient records accurately identified. Maintains an accurate clinical record, recording information per hospital policy. Checks charts and removes nonpermanent reports when permanent reports are obtained. Prepares special forms such as body‑release permits. Obtains charts from Medical Records as needed. Assists with receiving, distributing, and sorting supplies brought to the unit. Prepares requisitions and reports for maintenance repairs. Responsible for obtaining lab and X‑ray reports and notifying team nurse of results. Maintains an orderly and businesslike environment at the nursing station in order to assist members of the health care team in the performance of their jobs despite high‑stress factors. Timely and accurate completion of all delegated patient care procedures and treatments. Answers call lights promptly. Collects specimens: urine, stool, sputum, etc., and documents collection in the medical record. Assists in maintaining order and cleanliness within the unit. Performs post‑mortem care. Sets up nasal/mask oxygen appropriately and reapplies as assigned. Timely and safe transport of patients to and from the department via ambulation, wheelchair, and stretchers. Provides for patient's personal hygiene: gives bedpans, urinals, baths, backrubs, shampoos, and shaves, and assists with showers as applicable. Provides for activities of daily living: assists with meals and feeds patients; ambulates, turns, and positions patients; provides fresh water and nourishment between meals, as applicable. Administers enemas, douches, non‑sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths, and applies restraints. Performs I&O; checks vital signs and weight; specimen collection, and post‑mortem care. Professionally communicates pertinent and timely information to care team members. Accepts all other duties and responsibilities as appropriate to skill level and as assigned. JOB REQUIREMENTS High school diploma or equivalent preferred. Active CNA or EMT‑B is required. CPR - approved by the American Heart Association. One‑year medical office or clerical experience preferred. Excellent typing and personal computer skills. Good oral and written communication. Excellent organization skills. FUNCTIONAL DEMANDS Working Conditions and Physical Environment Works in a patient care setting where there is potential exposure to blood, body fluids, infectious materials; and electrical, fire, chemical, physical contact and equipment hazards. Fast‑paced setting with rapid patient turnover. High patient traffic. Close‑quartered and shared work space. Sufficient mobility to negotiate physical plant. Strength and endurance sufficient enough to perform physically for long periods of time without sitting (four to eight hours). May include: walking; lifting 25 – 50lbs with or without assistance; bending; twisting; standing; sitting; reaching; stair‑climbing and descending. Physical dexterity and psychomotor skills to respond adequately and appropriately to routine and emergency patient care needs in an ambulatory setting. Visual and auditory capabilities sufficient to read information and respond to patient care needs. Ability to work in a computerized environment that includes prolonged sitting and use of keyboard, mouse, and monitor. Cognitive ability to accurately observe, analyze, and interpret general and technical data both verbal and written to accurately communicate this information. #J-18808-Ljbffr