Server

Knowledgeable, attentive, and genuine. You are the primary relationship between Tupelo and every guest at your table. POSITION OVERVIEW Servers at Tupelo Grill are responsible for delivering a dining experience that feels personal, informed, and effortless. This means knowing the menu thoroughly, anticipating guest needs, and executing service with confidence and care. We are a casual fine dining restaurant, which means standards are high but the atmosphere is warm - not stiff. The best servers here make it look easy because they have put in the work behind the scenes. Reports to: General Manager / Shift Supervisor CORE RESPONSIBILITIES Welcome guests to their table, establish genuine rapport, and guide the experience from start to finish Maintain current, thorough knowledge of the menu - including ingredients, preparation methods, allergens, and modification options Make informed, enthusiastic recommendations on food and beverage pairings Take orders accurately without relying on shortcuts or assumptions Coordinate with the kitchen and expo on timing, modifications, and special requests Monitor tables throughout service - anticipate needs without hovering Handle guest feedback or concerns with professionalism and escalating to a manager when appropriate Complete assigned opening and closing sidework thoroughly and on time Support teammates, including bussers and food runners, to maintain floor flow Process payments accurately and in accordance with tip reporting policies QUALIFICATIONS Prior serving experience in a full-service restaurant required; fine dining or upscale casual experience preferred Solid working knowledge of food and beverage, including wine and cocktails Comfortable with POS systems - Toast experience a plus Must be 18 or older and eligible to serve alcohol in the state of Montana Able to carry multiple plates and remain on your feet for extended shifts YOU'RE A GREAT FIT IF YOU You read a table quickly and adjust your approach accordingly You treat service as a craft, not just a job You are consistent - guests get the same excellent experience whether it is a Tuesday or a Saturday You follow through. When you say you will check on something, you do #J-18808-Ljbffr