Wellness Advisor (Budtender)

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Reports to : Dispensary Manager

Job Summary

Responsible for ensuring each patient receives outstanding care by generating a positive and friendly environment. Assist Patients with their personal needs, maintain up to date product knowledge on the changing laws and guidelines of the cannabis industry, and always provide the highest level of customer service. The Budtender displays a relentless passion for patients and their well-being, and for cannabis as a medical alternative.

Responsibilities

The Budtender is responsible for creating and maintaining a warm atmosphere and caring environment for all patients. To accomplish this goal, the candidate will excel at the following:

· Using knowledge of Dispensary merchandise and medicinal cannabis products and strains, they recommend products to patients and conduct sales transactions, consistent with regulated limits

· Answer questions and provide information to Patients about strains of cannabis; including, but not limited to: the types of cannabis products, the methods of consumption, suggested dosage amounts, and health effects

· Provide addiction prevention information

· Maintain a clean dispensary work environment

· Process payments for cannabis products for Patients, using the Point of Sale system.

· Drives sales and embraces fiscal responsibility

· Embrace training and education to facilitate professional growth and contribute to companies success

· Develop and maintain rapport with patients

· Maintain strict compliance with all Company policies and applicable laws

· Maintain a clean, safe, and welcoming environment inside and outside the facility

· Provide information about Federal and state laws relating to cannabis

· Responsible for serving patients and primary caregivers who visit the Dispensary to obtain medicinal cannabis as recommended by their physicians

· Ensures 100% inventory accuracy and compliance in all transactions

· Models safety excellence & adherence with state mandated protocols

· Performs the required duties to record all sales and inventory transactions in accordance with state and local laws and regulations

· Complies with all HR policies including confidentiality and non-disclosure;

· Adheres to the privacy and security of patient information as required by HIPAA;

· Stays abreast of ever changing laws and regulations associated with the dynamic, medical cannabis industry

· Participate in other activities as needed to achieve the companies mission

Qualifications

Education

· High School Diploma or equivalent

Work Experience Required

· 2 years of experience in a relevant sales position, or customer/patient service setting.

Required Knowledge

· Knowledge of principles and processes for providing superb customer service

· Knowledge of mathematics necessary for inventory and cash management

· Thorough understanding of how to achieve results in a highly compliant environment

· Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.

· Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.

· Familiarity with history and varieties of medical cannabis preferred but not required

Skills and Abilities

· Flexibility, willingness to accept additional projects or challenges

· Strong oral and written communication skills

· Ability to work independently and as a member of a team

· Ability to effectively plan and prioritize with focus and attention to detail

· Ability to remain calm in periods of high stress

· Ability to communicate clearly and calmly in a positive and didactic manner

· Excellent multi-tasking skills and ability to manage and prioritize a high volume of work and perform tasks from brief instructions

· Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress

· Proactive, flexible, adaptable, and a multi-tasker

· Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

Physical Requirements

· Extended time standing, walking, bending, and reaching

· Ability to lift and carry up to 50 pounds for a distance of 100 feet

All Positions Require

Must submit personal information to become an approved state agent.

Completion of all required prerequisites and ongoing training

Must be 21 or older

PLEASE INDICATE IN YOUR COVER LETTER IF YOU ARE INTERESTED IN FULL OR PART-TIME

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Ellicott City, MD 21042: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 2 years (Preferred)

Work Location: In person