IT Systems Administrator

Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long-term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people! Interested in joining our smart, fun, and talented team? Position Overview The IT Systems Administrator is the sole on-site IT resource for Fourth's Denver office, supporting approximately 40 employees. This role is defined first by hands-on Microsoft Access/VBA development and second by broader systems administration responsibilities. The role owns and extends the company's core business application — an Access front-end (forms, modules, VBA) running against a SQL Server back-end — including code changes, source control, role-based application variants, and integrations with other business systems (CRM, shipping, payments, tax, e-commerce, and others). Secondary responsibilities include local systems administration: user account management, on-premise VMware operation, backup monitoring and restores, hardware/printer escalation, and coordination with Corporate IT (EIT), who manage network, security, and Azure infrastructure remotely. The incumbent will be trained into the role by the outgoing employee prior to retirement, with an emphasis on Access development from day one. Primary Responsibilities Maintain and extend the primary business application — an Access front-end (forms, modules, VBA) against a SQL Server back-end. Make code changes directly in Access, following the existing change process: develop in a local dev environment, self-test, push to a test environment for stakeholder sign-off, then roll out through the internal update/versioning system. Work within source control for all application code, including reviewing historical changes when troubleshooting. Manage role-based application variants (different user groups see different functionality) and keep them in sync as changes roll out. Support and extend integrations between the core application and other business systems (CRM, shipping, payments, tax, e-commerce, and others). Write and maintain SQL — queries, stored procedures, and basic schema changes — as part of ongoing development. Administer local user accounts and access: onboarding, offboarding, and Windows security group management. Manage day-to-day operation of the on-premise VMware environment, in coordination with corporate IT, who own the platform. Monitor and respond to local backup alerts; perform file/data restores as requested. Serve as the local escalation point for hardware, printers, and general office IT issues. Coordinate with corporate IT (EIT) on network, firewall, security infrastructure, and Azure — understanding enough to communicate issues clearly, without owning these directly. Support local monitoring tools (e.g., PRTG) for basic infrastructure health, such as printer connectivity. Maintain and grow the office’s IT documentation over time. Serve as the sole on-site IT resource for the Denver office, triaging and prioritizing independently and knowing when to escape to corporate IT. Establish and maintain a working relationship with corporate IT (EIT), understanding where the ownership line sits between local IT and corporate IT. Key Skills and Competencies Must Have: Hands-on experience building or maintaining applications in Microsoft Access, including VBA/module-level development — this is the core requirement for this role. Must Have: Working knowledge of SQL Server (writing queries, understanding stored procedures). Must Have: Experience being the sole/primary on-site IT resource for a location — able to triage and prioritize independently. Preferred: Experience administering a VMware virtualized environment. Preferred: Prior experience inheriting and maintaining someone else’s long-running custom application, rather than greenfield development. Preferred: Experience with Salesforce, Stripe, Avalara, NetSuite, e-commerce platforms (BigCommerce), or EDI. Preferred: Familiarity with Windows Server and Active Directory (security groups, login scripts, group policy basics). Preferred: Exposure to backup and disaster recovery tools (e.g., CrashPlan, Azure Backup), even at a monitoring/restore level. Preferred Experience And/or Qualifications Must Have: Strong troubleshooting instincts and willingness to read/trace through existing code rather than rebuild from scratch. Must Have: Ability to write and maintain SQL — queries, stored procedures, and basic schema changes. Must Have: Understanding of source control practices for application code. Preferred: General networking familiarity (firewalls, VPN, WiFi segmentation) to work effectively with corporate IT. Preferred: Knowledge of local monitoring tools (e.g., PRTG) for basic infrastructure health checks Fourth Benefits Unlimited PTO! Medical, Dental, Vision Insurance! 401k Match! Parental Leave Laptop and equipment. Remote employment limited to: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, & WA Our Story In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite, including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits, and payroll services, now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE. Fourth is an Equal Opportunity Employer All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status. #J-18808-Ljbffr HotSchedules