Fitness Supervisor

divh2Fitness Supervisor/h2pReady to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!/ppJob Summary/ppThe Fitness Supervisor is responsible for supporting the fitness department to ensure the delivery of high-quality, professional, and innovative health and fitness services to club members. This role is responsible for helping oversee all fitness-related programs, ensuring they meet safety standards and exceed member expectations./pulliReports to the Fitness Director/liliMay report to the General Manager in the absence of a Fitness Director/li/ulpDay to Day/pulliHelp oversee the onboarding process for new members, ensuring successful FitStart bookings and integration into the fitness programs./liliMonitor and report on FitStart activity, including conversion rates and sales performance./liliAssist in creating member engagement initiatives to promote and educate members about fitness programs and services./liliRegularly update and refresh fitness center and club marketing materials to ensure visibility and member awareness./liliContribute to developing fitness programs that meet the diverse needs and interests of club members./liliInspire and motivate the fitness team to meet or exceed sales targets, contributing to overall departmental success./liliAssist in the recruitment, interviewing, and hiring process for all fitness positions, ensuring the selection of qualified candidates./liliSupport the Group Exercise Program, collaborating with the Fitness Director (or General Manager if no Fitness Director is available)./liliEnsure that staff comply with corporate policies, procedures, and safety protocols./liliUphold exceptional customer service standards by helping implement staff training programs, incentive initiatives, and continuous professional development opportunities./liliHelp enforce the Invited Service Standards and ensure consistent application through staff training and daily practice./liliSupport the fitness booking system to guarantee all members are accommodated for their sessions./liliAudit group exercise classes to maintain high standards of quality, safety, and engagement./liliSupport fitness floor staffing schedules to ensure optimal service during peak hours./liliEnsure the fitness center remains clean, organized, and well-maintained, with all equipment fully operational./liliReport any equipment malfunctions to the Fitness Director or General Manager in a timely manner./liliSupport daily fitness operations, including member services, communication, marketing, staffing, and overall team management./liliAdhere to and enforce Inviteds standard operating procedures for all fitness staff./liliCollaborate with the Fitness Director (or General Manager) to implement and execute quarterly strategic plans for the fitness department./liliAssist in the payroll process, ensuring accuracy and efficiency./liliWork closely with the Fitness Director (or General Manager) to manage payroll, ensuring staffing remains within the budget for non-revenue-generating hours./liliTrack all hours, FitStart sessions, and new client activity on the Leaderboard to maintain accountability and transparency./li/ulpAdditional Duties/pulliDue to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management./liliFollow all company, club, and department policies, procedures, and instructions./liliRepresent the companys management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity./liliMaintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff./liliPromote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same./liliTake the initiative in personal and professional growth and maintain any required certifications relevant to your role./liliAddress and resolve challenges using available resources, working with regional and corporate teams to support club operations./liliSupport the overall efficiency of the team by collaborating and contributing to the clubs goals./li/ulpAbout You/ppRequired/pulliA minimum of 1 year of experience in a fitness-related role, such as a personal trainer, group fitness instructor, or fitness coordinator./liliCurrent certifications: ACSM, NASM, ACE, PTA Global, NFPT, ISSA, CSCS or NSCA./li/ulpPreferred/pulliBachelors degree in health-related./liliExperience in organizing and overseeing multiple fitness programs and activities simultaneously./liliFamiliarity with fitness program development and execution, including personal training, group classes, and wellness initiatives./liliProven experience delivering excellent customer service in a fitness or health club environment./liliAbility to engage with members, assess their fitness needs, and create a welcoming, supportive atmosphere./li/ulpPhysical Requirements/pulliFrequent sitting, standing, walking, and driving./liliOccasional exposure to temperature changes, dust, fumes, or gases./liliSquatting, kneeling, reaching, grasping, twisting, and bending./liliAbility to lift, carry, push, or pull up to 100 lbs. on occasion./liliTalking, hearing, and seeing./li/ulpPrimary Tools/Equipment/pulliFitness equipment such as free weights, resistance bands, cardio machines, etc., (5-30 lbs.)./liliComputer/Tablets./liliFitness program charts/worksheets./liliMonitoring tools such as stopwatch or timer./li/ulpWork Schedule/pulliAdherence to attendance requirements as outlined in the weekly schedule./liliFlexibility to work additional hours as needed to meet position deadlines./liliAvailability to work on weekends and/or holidays as required./li/ulpWhat We Offer/ppWe believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, andif youre in a non-exempt rolehours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:/pulliMedical, dental, and vision coverage/liliLife insurance/liliShort-term and long-term disability insurance/lili401(k) retirement savings plan/liliGenerous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)/li/ulpWant to learn more? Visit for full details./ppInvited is an Equal Employment Opportunity Employer/ppThe job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club./p/div