Assistant Director, Financial Services

Assistant Director Of Financial Services

Dallas College is seeking a strategic and collaborative Assistant Director of Financial Services to lead and enhance the institution's external billing, accounts receivable, collections, and revenue cycle operations.

This leadership role is responsible for driving financial performance by improving collections, reducing receivable aging, strengthening cash flow, and optimizing end-to-end revenue cycle processes. The Assistant Director will lead a team of financial professionals, leverage data and analytics to inform decision-making, and partner with departments across the college to improve operational effectiveness and customer service.

This is an ideal opportunity for an experienced finance leader who is passionate about process improvement, team development, technology optimization, and creating measurable business impact within a mission-driven organization.

Lead Revenue Cycle & Financial Operations

• Provide strategic and operational leadership for external billing, sponsored billing, collections, and accounts receivable functions.
• Oversee the full lifecycle of institutional receivables, ensuring effective processes from invoicing through payment and account resolution.
• Develop and execute strategies that improve collections performance, reduce aging, strengthen cash flow, and minimize financial risk.
• Ensure revenue cycle operations are efficient, compliant, and aligned with institutional goals.

Drive Financial Performance & Analytics

• Analyze financial and operational data to identify trends, risks, and opportunities for improvement.
• Develop executive dashboards, performance metrics, and reports that provide actionable insights to leadership.
• Forecast receivable performance and recommend strategies that improve collection outcomes.
• Provide strategic recommendations that enhance operational effectiveness and support long-term financial sustainability.

Improve Processes & Technology

• Lead continuous improvement initiatives focused on automation, efficiency, and customer experience.
• Partner with stakeholders to optimize Workday and other financial systems supporting billing and collections functions.
• Drive process redesign efforts that improve service levels, reporting capabilities, and operational performance.
• Establish and maintain strong internal controls and financial accountability measures.

Build Relationships & Foster Collaboration

• Serve as a trusted partner to internal departments, sponsors, government agencies, businesses, and other external stakeholders.
• Collaborate across the institution to resolve complex billing, collections, and financial issues.
• Ensure timely and accurate communication regarding billing requirements, payment concerns, and compliance-related matters.
• Promote exceptional customer service while balancing financial stewardship responsibilities.

Lead and Develop a High-Performing Team

• Recruit, develop, coach, and mentor a team of financial professionals.
• Foster a culture of accountability, collaboration, customer service, and continuous improvement.
• Oversee performance management, succession planning, employee engagement, and professional development initiatives.
• Empower staff to identify innovative solutions and deliver exceptional results.