Case Manager (Adults and Youth)

A Little About Us

Potomac Community Services has been serving individuals with mental health needs in person and in community for almost 25 years! Literally meeting people where they are and working alongside them, has developed our passion for true, client led community work helping people achieve their goals and achieve sustainable independence.

About the Job

Let's start by saying we want to hear from you! Below is an accurate description of the job for hire but with limited space, it isn't exhaustive. If you have questions about other considerations, please don't hesitate to contact us!

The Adult and Youth Case Manager plays a crucial role in working with individuals across a wide age range, from ages 5 to 21 and 21 and up, as well as their caregivers. The primary objective is to identify, assess, and address the unique needs and goals of clients to improve their overall well-being. This multifaceted role encompasses various areas of focus, including but not limited to mental health, physical health, economic needs, education, and positive social development.

In this position, the Case Manager provides ongoing support and guidance to clients on a weekly basis, both within the community and in their homes. Transportation may be required to facilitate essential connections to community resources and services. Collaborating with other service providers and professionals is essential to ensure a comprehensive and integrated approach to client care.

This challenging yet rewarding role is dedicated to changing generational cycles and enhancing the quality of lives in our communities. It consistently delivers some of the best outcomes in the field of human service work, making a significant impact on the individuals and families served.

Our Commitment to Diversity

At Potomac Community Services, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the Potomac Community Services mission of influencing generations. Individuals seeking career opportunities at Potomac Community Services are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

Our Commitment to Staff Development

• 12-week comprehensive mentor-based training period
• Ongoing, scheduled supervisor and clinical support/ feedback sessions
• Internal job growth opportunities in leadership and diverse programming
• Both annual in-service and paid outside training opportunities
• Tuition re-imbursement and intern opportunities for related degrees

Our Intentional Culture

• Core value focused team
• Genuinely strength-based approach (both with clients and staff)
• Fun and positive team energy through shared collaboration and activities
• Commitment to authentic opportunities for individual success
• Long term, big picture career interest in staff growth
• Outcome focused approach in helping others
• Compassionate dedication to team health and resilience

Job Type: Full-time

Salary: $40,568.32 - $53,245.92 (depending on applicant's experience and education - could be more if master's degree holder)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement - should be related to your role within the company
• Vision insurance

Perks

• Casual Dress Code (company provides shirts/uniform)

Requirements

• Minimum of 1 year youth (working directly with youth under 18) and adult work experience required. Volunteer/internship experience may be counted
• Willingness to handle male youth/adult clients
• Minimum of 4-year degree (related human service degree preferred but not required)
• Valid Driver's License for past 5 years

Ability to commute/relocate

• Frederick (Frederick County), MD 21702: Reliably commute or planning to relocate before starting work

Schedule

• Day Shift (Required) - but will require some early evenings (at least 2-3 times a week)

Work Location

• In person
• First 2-4 weeks of training will be in our Hagerstown office (Required). Stipend would be provided - to be further discussed upon hire.

Other requirements

• Creative and compassionate attitude
• Empathy resilience and open mindedness
• Interest in working both with children and their parents
• Strong communication and collaborative skills
• Eagerness to learn and grow professionally