Supervisor, QA

Supervisor QA

This position is a part of LSG Operations and is located in Rockford, IL. This role will lead, coach and develop a Quality Assurance team supporting key quality activities across site operations. This role emphasizes collaboration, partnership, and a solutions-oriented approach—working cross-functionally to support the business while upholding quality standards.

Responsibilities include:

• Ensuring safety within the team and promoting safe working behaviors
• Designing mechanisms to track and analyze key quality metrics; updating and presenting tier boards, communicating performance to leadership, and driving countermeasures for gaps
• Partnering with Operations and cross-functional teams to support business objectives while proactively ensuring quality standards are met
• Evaluating performance of direct reports and working with them on development opportunities
• Overseeing teams performing inbound inspection, site metrology, and preventive maintenance activities
• Overseeing equipment calibration programs, including scheduling and tracking (e.g., pipettes, scales)
• Overseeing generation of product documentation, including Certificates of Analysis (CoAs), ensuring accuracy and timeliness
• Ensuring compliance with ISO standards and internal quality system requirements
• Planning, supporting and leading audits and audit activities
• Managing customer complaints and partnering cross-functionally to drive timely, effective resolution
• Ensuring accuracy and completeness of quality records, documentation, and training programs
• Driving continuous improvement initiatives to enhance quality systems and operational performance
• Constructing presentations and delivering to leadership
• Other duties as assigned

Education

·HS Diploma required, Bachelor's degree preferred in a scientific discipline or related field preferred. Equivalent combination of education and relevant quality or regulated environment experience will also be considered.

Experience

• 5+ years of experience in an operations and/or quality environment required
• Experience leading, coaching, or developing team members required
• Exposure to quality systems (e.g., inspections, audits, calibration, and documentation) required

Knowledge, Skills, Abilities

• Strong problem-solving, decision-making and communication skills
• Intermediate computer skills to utilize Microsoft Office and ERP programs
• Successfully leading and developing a team

Physical Requirements / Work Environment

• Ability to work in an office, manufacturing or laboratory environment, as needed
• May require occasional lifting and extended periods of standing
• Ability to work some overtime, as needed

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Compensation and Benefits

The salary range estimated for this position based in Illinois is $75,800.00–$113,675.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: