Call Center Team Lead: Elevate Service & Metrics
Archimedes
Archimedes is seeking a Call Center Team Lead to support the Call Center Supervisor in driving performance to meet SLAs and to contribute to both inbound and outbound calls. The role emphasizes front-line call handling and coaching, with a focus on delivering exceptional customer experiences. The position requires leading and coaching the team, developing procedures for production and quality, and reporting trends and outcomes to improve service levels. #J-18808-Ljbffr Archimedes
- ...the lowest net cost. Overview The Call Center Team Lead will assist the Call Center Supervisor... ...receive the level of customer service required by Archimedes and serves as a... ...interpret standard call center management metrics Location : Address 5250 Virginia...Suggested
- Floor & Decor is seeking a Store Manager in Brentwood, TN to lead daily operations and drive sales while delivering an exceptional shopping... ...during peak periods, and uphold company guidelines on service, merchandising and loss prevention. The role emphasizes recruiting...Suggested
- ...to direct day-to-day shift management in a 24/7 contact center. You will oversee coverage, queue health, workload... ...data, improve forecasting, and drive performance across metrics, ensuring adherence and service levels meet client requirements. #J-18808-Ljbffr JobtailorSuggestedShift workDay shift
- ...achieving targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral... ...alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do. Key Responsibilities Be a...SuggestedWorldwideFlexible hoursWeekend workDay shiftAfternoon shift
- ...Group Services Manager Loews Hotels & Co is a leading owner and operator of luxury hotels... ...in major city centers and resort destinations... ...and welcoming teams craft exceptional experiences... ...data and metrics to drive efficiency... ...floor management, call volume support, and...SuggestedWork at officeLocal area1 day per week
$12 - $24.33 per hour
...Position Overview The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations...Temporary workPart timeFlexible hoursAfternoon shift- ...HR Client Engagement Coordinator in Brentwood, TN. The role focuses on building strong client relationships, delivering exceptional service, and supporting HR, benefits, payroll, and workforce management needs for assigned client territories. You will work under HR...
- ...an Retail Assistant Manager to join our team and help drive store operations. You will... ...train staff, coach for performance, and elevate customer experiences across shifts. The role... ...environment while meeting sales and service goals. A High School diploma or GED is preferred...TraineeshipShift work
$22 - $24 per hour
## Beauty Team LeaderApplylocations: 780 Old Hickory... ..., and personalized service to every interaction, creating... ...-first mindset. By leading with passion, coaching... ...experience moments.* Understand elevated service standards in... ..., and team outcome metrics to identify...Hourly payTemporary workWork experience placementShift workNight shiftDay shift$16 - $16.5 per hour
CircusTrix dba Sky Zone Team Lead Part‑time Onsite Department: Operations Reports to: General... ...through key operational areas - Sales & Service, Parties & Events, and Food & Beverage/... ...condition. Lead facilities projects to elevate the guest experience and maintain a “...Full timePart timeWork at officeAll shiftsFlexible hoursShift workWeekend workAfternoon shift- Sam's Club in Franklin, TN is seeking a front-end associate to support cashiering, member service and store operations, delivering friendly service and maintaining checkout areas. You will assist management, operate front-end equipment, answer member questions, process...Hourly pay
- ...Brentwood, TN is seeking a Bakery Department Lead who will support the Bakery Department... ...experience. You’ll lead with care, coach your team, and ensure the department presents its... ...with merchandising, and analyze performance metrics while stepping in as acting manager when...
- Roundel in Brentwood, TN is seeking a Beauty Team Leader to create an inspiring guest experience within its beauty department. You will lead a team, ensuring operational excellence and encouraging guest engagement. The ideal candidate will have a high school diploma, strong...
- Principle HR Solutions in Brentwood, Tennessee seeks an experienced Director of Payroll Services to establish and lead our new payroll division. This role combines strategic leadership with hands-on payroll processing across multiple client accounts, ensuring accuracy,...
$67.9k - $180k
...Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing... ...quality end-user support, and leading a team of support specialists in delivering timely... ...incidents. Monitor performance metrics and implement process improvements to enhance...Contract workWork at office$22 - $24 per hour
...General Merchandise Team Leader The starting pay... ...experience of: Guest service fundamentals and... ...promotions strategies Leading a team by planning department... ..., and team outcome metrics to identify... ...that deliver outcomes and elevates the guest experience....Hourly payTemporary workWork experience placementLocal areaFlexible hoursShift workNight shiftDay shift$16 - $24.75 per hour
...productivity and profitability through team building, coaching, goal setting,... ...sets the tone on the sales floor, leads by example, and consistently elevates service, selling behaviors, and... ...achieve sales and KPI targets; analyze metrics and implement best practices to improve...Minimum wageSeasonal workFlexible hoursShift workNight shift$124.6k - $255.9k
...health? Deloitte’s Center for Health... ...leadership, support our teams, serve our... ...market, and elevate the voice of Deloitte... ...and government.Lead, manage, and... ...on impact metrics (reach, engagement... ...to the Global Call Center (GCC) at... ...means Deloitte Services LP, a subsidiary...- Sodexo are hiring a Food Lead Worker in Brentwood, TN to support daily food operations on client premises. You will help prepare and serve vibrant menus, supervise service staff, and maintain a safe, clean work environment while delivering friendly, professional customer...Flexible hours
- ...a local market with an elevated food experience, featuring... ...store operations and lead business performance... ...and building a strong, service-focused culture. Key... ...levels. Performance Metrics Track and analyze KPIs... ...and product quality. Team Development Recruit, train...Local area
$14.5 - $15 per hour
...You’ll be part of our vibrant team that embraces diversity, fosters... ...Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls... ...100 company and the world’s leading off-price retailer. Job... ...prompt, courteous customer service and promotion of loyalty programs...Hourly payTemporary workPart timeLocal areaHome officeFlexible hoursNight shift- Kroger in Franklin, TN is seeking a Produce Department team member who delivers outstanding customer service, maintains safe, clean environment, and helps achieve department goals. Responsibilities include monitoring department functions, promoting store promotions, pricing...Flexible hours
$500 per month
...through exceptional, personal service. We’re looking for a leader who... ...you’ll make on our store, our team, and our community. Our added... ...? As a Bakery Department Lead , you’ll help bring our mission... ...department financial and performance metrics. Collaborate with fellow...Work at officeFlexible hoursAfternoon shift- ...prominent retail brand is looking for a full-time Merchandising Team Leader in Franklin, TN. In this role, you will drive sales and ensure... ...have retail management experience and a passion for customer service, as well as strong time management and organizational skills....Full time
- CircusTrix, LLC, dba Sky Zone, is seeking a Part‑time Team Lead on site in Brentwood, TN, reporting to the General Manager. You’ll rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, gaining real responsibility and leadership experience while...Part timeShift work
- Panera LLC in Franklin, Tennessee is seeking a dedicated team member to manage and produce catering orders while ensuring exceptional customer service. Responsibilities include creating memorable experiences, adhering to health standards, and marketing Panera Catering to...Local areaFlexible hours
- A prominent retail company in Franklin, TN is seeking a full-time Merchandising Team Leader to drive sales and manage merchandising standards. This role involves team leadership, coaching, and ensuring exceptional guest experiences. The ideal candidate will have retail...Full time
- ...in Tennessee to support the Store Manager in all facets of store operations. Candidates will assist in providing outstanding guest service, manage sales associates, and ensure a clean shopping environment. A high school diploma and retail management experience are preferred...Full time
- Vanderbilt Health is seeking a Laboratory Supervisor to oversee Belle Meade Lab, OHO Clinical Lab, and Cool Springs VICC lab operations. The role focuses on supervising testing activities, staff training, and ensuring adherence to quality and regulatory standards. The successful...
- ...activities at the branch and drive customer relations with responsive service. You will oversee staffing, budgeting, and budgeting for... ...vendor collaborations, maintain performance expectations, and guide teams to deliver excellent customer experiences, while upholding...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Team Lead: Elevate Service & Metrics. Be the first to apply!
- team coordinator Brentwood, TN
- inventory team lead Brentwood, TN
- market leader Brentwood, TN
- recruitment team leader Brentwood, TN
- team lead data science Brentwood, TN
- team leader training Brentwood, TN
- clinical team leader Brentwood, TN
- team lead full time Brentwood, TN
- team lead Brentwood, TN
- site leader Brentwood, TN



