Guest Experience Guide

Guest Experience Guide

Location: Interstellar Arc – Las Vegas, NV Status: Part-Time

Interstellar Arc is the newest immersive attraction from Emmy®-winning creators Felix & Paul Studios, known for redefining cinematic VR and location-based experiences. Launching at AREA15 Las Vegas in October 2025, this multi-sensory journey transports guests to the exoplanet Arcadia—11.4 light years from Earth—through interactive storytelling, mixed reality, and engineered environments.

Designed to spark curiosity and connection, Interstellar Arc blends high-tech immersion with human-centered hospitality. Guests explore humanity's future in space while engaging with narrative zones, VR-enhanced missions, and collaborative play. It's not just an attraction—it's a launchpad for joy, inclusivity, and imagination.

Your Mission

As a Guest Experience Guide, you'll be the heartbeat of the journey—welcoming guests, sparking joy, and guiding them through interactive exhibits, sensory installations, and VR-enhanced adventures.

Whether you're assisting with a virtual launch sequence or helping guests navigate interactive zones, you'll ensure every moment is memorable, inclusive, and full of wonder.

What You'll Do

• Greet and engage guests with warmth, energy, and curiosity
• Lead guests through immersive zones and interactive experiences
• Operate VR stations and assist with basic tech troubleshooting
• Utilize tablet-based devices (e.g., iPad) to access and interpret visual and map-based information
• Maintain clean, safe, and visually stunning environments
• Contribute to team huddles, training, and guest flow coordination
• Embody the spirit of Interstellar Arc—joyful, inclusive, and imaginative
• Remain on your feet and walk throughout the venue for the majority of your shift which may last up to 8 hours.
• May be asked to walk, sit, stand, push, pull or carry items up to 25lbs.
• Work comfortably in environments with low or variable lighting conditions.

What You Bring

• Must be at least 18 years of age
• Must be legally authorized to work in the United States
• 1+ years in hospitality, attractions, or immersive guest service
• Strong communication skills and a collaborative mindset
• Ability to stay upbeat and adaptable in a fast-paced environment
• Ability to work a variety of shifts including weekends and holidays
• Passion for creating unforgettable guest experiences
• Bonus: Experience in themed environments, museums, or immersive retail
• Bonus: Comfort with VR platforms or interactive tech (Oculus, Vive, etc.)

Interstellar Arc is committed to providing equal employment opportunities to all individuals. The physical demands described are representative of those that may be required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

Perks of Joining the Crew

• Competitive pay and flexible scheduling
• Discounts on retail, F&B, and partner experiences
• Growth opportunities and leadership roles