Mitigation Project Manager

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance

• Respond to all new mitigation losses
• Perform initial call to new customers to gather appropriate information
• Conduct initial inspections for all jobs you are assigned to and produce the appropriate scope of work
• Scope for all structural mitigation work as well as contents mitigation work
• Perform Matterport documentation and upload to the cloud
• Use platforms depending on assignment such as MICA, Contents Track, RMS, etc…
• Obtain signatures on all necessary documentation (work auths, lead booklets, contents disposal, hold harmless forms, etc…)
• Determine the need for additional labor, subcontractor use, and/or the need for a contents packout on the job
• Communicate with carriers via program guidelines and follow all necessary processes to obtain pre-approvals
• Coordinate subcontractors and/or vendors on site with specifics of structural demolition, electrical work, plumbing work, hvac work, hazardous testing work, asbestos/lead abatement, dumpsters, pods, temporary services such as toilets, wash stations, and electric as well as specialty services such as art conservation
• Communicate all scope information and changes to the Estimator for all preliminary and final estimate production
• Present estimates to sell jobs and obtain necessary down payments when needed
• Coordinate technicians to respond to all losses to secure the property and begin mitigation tasks
• Ensure mitigation work is being done to our Paul Davis standard of performance and safety
• Communicate with the customer on a regular basis. This includes frequent site visits and communication with the technicians onsite
• Review and confirm all dry log reports and content inventory reports are up to date and data is filled in accurately and completely
• Be the primary contact for all customers to reach out to with any questions, concerns, for scheduling, or any other pertinent information regarding the job
• Responsible for final collections of any balance due for work completed
• Utilize RMS project management software to maintain records for the job, time frames, job statuses in real time, all notes, photos, and carrier program compliance
• Play an active role in training all technicians in the standard and quality of work we expect while including the proper use of your IICRC certifications/knowledge and the training systems PDR has in place.
• Participate in ongoing on the job training and any formal training provided by the company
• Be readily available for emergency service work as part of the on-call rotation and in special cases when not on-call and/or when a large loss dictates an “all hands on deck” approach
• Participate in an on-call rotation to include after hours phone calls, your response when on call, technician response, direction, and supervision
• Participate in regular meetings with department General Managers

• Valid driver’s license
• High school diploma
• Clean driving record
• Must be able to pass a federal background check (no felonies or misdemeanors)
• Must be able to pass a random drug test (including marijuana)

• 2+ years restoration experience in structural and contents mitigation (preferred)
• 1 year project management experience in any field
• IICRC Certifications (preferred): WRT/ASD, AMRT, FSRT, OCT, TCST, CDS, CPT

• Paid time off
• Paid holidays
• Medical, Dental, and Vision Insurance
• Short term disability
• 401k retirement plan

• • Company vehicle and gas card
  • Company phone and computer
  • Bonus opportunity
  • Opportunity for growth