Project Manager

Job Summary The incumbent reports to the Director of Marketing and Enrollment, who oversees the Outreach, Customer Support, and Business Intelligence departments at UC Scout. The project manager oversees multiple projects simultaneously and must be a skilled communicator, both verbal and written. The portfolio is focused on enrollment management, outreach and marketing campaigns, customer support operations, student‑facing program delivery, and other projects as needed. The project manager communicates the business objectives and mission of UC Scout to audiences via meetings, presentations, and webinars. Appointment Information Budgeted Salary: $90,000 - $120,000/year Benefits Level Eligibility: Full benefits Schedule: Full‑time, Fixed – 100% of time, 40 hours per week, Monday–Friday, Day shift Classification: Career appointment Work Location: Remote Union Representation: RP Union – Research and Public Service Professionals Travel: Never or Rarely Job Duties 60% – Project Planning Leads cross‑departmental project teams and directs department staff in developing project plans. Develops detailed project plans; schedules and monitors budgets, resources, and timelines; drives delivery on schedule and within budget. Partners with senior leadership to prioritize initiatives, sequence work, and align with strategic plan, annual goals, and resource capacity. Identifies interdependencies across projects and mitigates conflicts in timelines or staffing. Explores and applies AI tools to streamline tasks, generate insights, and solve problems more efficiently. Anticipates the organizational impact of new processes or systems and develops change‑management strategies. Establishes escalation points, manages risks and mitigation strategies. Defines project success metrics, monitors post‑launch outcomes, and conducts post‑project evaluations. Coaches department leads and supervisors on project planning, workflow management, and accountability practices. 15% – Project Analysis Applies project management concepts with an in‑depth understanding of practices and procedures to support complex projects. Analyzes project‑related issues, identifies root causes, and determines solutions using sound judgment. Maintains understanding of cross‑team workflows and how projects impact one another. Synthesizes information across departments to identify systemic issues and recommend strategic adjustments. 10% – Department Support Implements project management processes for departmental and cross‑functional work. Serves as a central integrator, translating strategic goals into structured, actionable plans. Initiates, designs, and leads project proposals, reports, and supporting documentation. Contributes to a culture of experimentation and continuous learning around emerging technologies. 10% – Project Communications Develops executive summaries, dashboards, and status updates to inform senior leadership. Provides project updates at all‑team meetings and other forums. Oversees and proofreads communications from other departments for quality and consistency. Ensures transparency of timelines, risks, and resource needs across stakeholders. 5% – Project Management Infrastructure Establishes and maintains formal project intake, evaluation process, and approval pathways. Defines project scope and ownership, decision rights, and accountability. Maintains standardized project management frameworks and documentation practices. Stays current with AI developments and identifies opportunities to apply them. Evaluates and recommends improvements to tools and workflows. Maintains and optimizes UC Scout’s project management toolset (Google Workspace, Asana, Airtable, Confluence). Required Qualifications Bachelor's degree in related area or equivalent experience/training. Advanced knowledge of project management principles, practices, and methodologies. Demonstrated experience managing projects in marketing, enrollment, outreach, or student services environments. Experience anticipating risks, prioritizing effectively, and applying sound judgment to complex problems. Clear communication of project updates and strategic recommendations to non‑technical stakeholders. Growth mindset toward emerging technologies and experience with AI‑powered tools. Strong attention to detail. Proof of ability to lead cross‑functional team projects. Ability to influence stakeholders and build alignment through persuasive communication. Organizational, tracking, and planning skills, including analysis of projects and cost/resource impacts. Strong presentation skills. Experience in a student‑facing academic program, enrollment, or curriculum delivery organization. Experience within a marketing, outreach, or customer support team managing campaigns or enrollment pipelines. Ability to manage multiple concurrent initiatives while balancing priorities and demands. Experience establishing or improving project governance systems, workflows, or intake processes. Preferred Qualifications Project Management Certification. Special Conditions of Employment Candidate will need to pass a pre‑employment criminal history background check. Candidate must pass employment misconduct disclosure process. Must reside in California or be willing to relocate. Must work long periods at a computer (with or without accommodation). Remote position requiring telecommuting agreement and adherence to UCSC remote work guidelines. Available for occasional evenings and weekends as directed. Maintain professional appearance and conduct. Required to complete training including UC compliance training within specified times. Must comply with UCSC vaccination policy. Disclosures The selected candidate must disclose any relevant misconduct findings or ongoing investigations within the last seven years. Safety Statement All UCSC employees must follow job safety procedures, attend required health and safety training, promote safety, and report accidents or injuries. EEO/AA The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or other protected categories. #J-18808-Ljbffr