Facilities Coordinator

Job Description

We are seeking an experienced, hands‐on experienced Facilities Coordinator to manage day‐to‐day workplace operations for a corporate office in New York City. This role requires strong ownership, excellent organizational skills, and the ability to work independently in a fast‐paced environment.

The ideal candidate is proactive, detail‐oriented, and committed to delivering a polished, seamless workplace experience. Our client is an innovative, technology-driven telehealth company focused on transforming the way healthcare is delivered through accessible, patient-centered solutions.

Key Responsibilities Workplace & Facilities Operations

• Ensure the office is organized, functional, and guest‐ready each day.
• Oversee conference room readiness, AV equipment, workplace technology, pantry supplies, and catered meals.
• Manage room bookings, office access, and daily workplace requests.
• Identify and resolve operational issues promptly, escalating when needed.

Vendor & Service Provider Management

• Coordinate outsourced vendors, service providers, and building management.
• Monitor vendor performance and follow up on outstanding service needs.
• Oversee maintenance, repairs, supply orders, and facilities‐related services.
• Serve as the primary on‐site point of contact for operational matters.

Planning & Workplace Experience

• Support office meetings, events, catering, and workplace activities.
• Anticipate operational needs and proactively address potential issues.
• Maintain a professional, welcoming, and well‐organized workplace environment.
• Support access control and ensure workplace protocols are followed.

Leadership & Development

• Take ownership of location‐level operations and resolve issues independently.
• Build strong relationships with internal teams and external vendors.
• Demonstrate leadership and decision‐making skills aligned with future managerial responsibilities.

Qualifications

• 5+ years of experience in facilities coordination, workplace operations, or office management.
• Strong knowledge of facilities systems, vendor coordination, scheduling, and operational execution.
• Experience managing multiple vendors and outsourced workplace services.
• Familiarity with conference room technology, AV equipment, and access systems.
• Excellent communication, organization, and problem‐solving skills.
• Ability to work independently and manage competing priorities.
• Supervisory or management experience preferred, but not required.
• Service‐oriented mindset with the ability to remain calm under pressure.