Customer Service Representative

Job Description

Job Description

At Level Up Connections, our vision is to provide learning opportunities for all our employees. Every day, we create an environment that helps people achieve their personal and professional goals. Our award-winning management training program provides essential sales, business-building, and leadership skills that are not available anywhere else.

Our people are our business.

We find that candidates who have excelled in the retail, restaurant, and hospitality industries bring valuable skill sets due to their extensive public-facing experience and strong ability to work with people in various situations. All of our positions allow for advancement into a branch-management role.

The ideal candidate for our team:

• People-Oriented : the ability to communicate with business owners in person
• Task-oriented: the ability to achieve short and long-term goals without direct supervision
• Team-Oriented : an ability to work with others, a passion for helping others, and team collaboration
• Positivity-oriented: an ability to see the good in various situations as well as people, and appreciate challenges
• Goal-Oriented: the ability to set and reach goals without micro-management; able to motivate themselves and others

Responsibilities:

• Meeting with new business clients and retail customers
• After training is complete, understanding product knowledge
• Meeting the needs of our clients with integrity
• Creating a positive experience for our customers
• Account management and retention
• Team and account development
• Key liaison between client and customer
• Client relationship-building and problem-solving

Currently, we are focusing on the energy, telecommunications, and technology industries. We provide direct results on their investment by expanding their market share beyond what typical marketing strategy does for them.

Company Description

Currently, we are focusing on the energy, telecommunications, and technology industries. We provide direct results on their investment by expanding their market share beyond what typical marketing strategy does for them.