System Administrator

System AdministratorAs a member of the Information Systems & Security team in the Information Technology department, this position will collaborate with the Georgia Gwinnett College (GGC) community to implement and support information systems. This includes the administration of cloud & on-prem infrastructure, servers, and applications. Duties should be performed to ensure high performance/high availability of systems and to provide the best possible end user experience with our services.Essential Functions:Ensure the confidentiality, integrity, and availability of GGC's data, information systems, and intellectual property.Engage in the continuous improvement of system administration including automation, monitoring, patching, backup/recovery, etc. by applying industry standards and best practices.Effectively communicate with leadership and other staff regarding the status of initiatives.Help to document, implement, and adapt procedures, standards, and guidelines consistent with changing needs and strategic objectives.Demonstrate initiative in applying information security concepts, principles, & practices.Work with 3rd party vendors and contractors, when appropriate, to help implement and support systems.Participate in projects as assigned.Contribute to and use standard operating procedures and tools.Participate in an on-call rotation to respond to service and security incidents outside of normal business hours.Perform other related duties as assigned.Required Education:4 Year / Bachelor's Degree in Computer Science (or related major) or equivalent work experienceRequired Work Experience:5 or more years of experience in administration of Microsoft Windows Servers5 or more years of experience in administration of Linux Servers, On-Prem Infrastructure, and/or Cloud Infrastructure.Understanding of information security tools and controls such as: firewalls, intrusion prevention, anti-virus, vulnerability scanning, etc.Understanding of networking concepts and network traffic analysisUnderstanding of common Internet protocols and applicationsPreferred Work Experience:Application of required work experience in a higher education environmentUnderstanding of IT Service Management domainsRed Hat Linux Server AdministrationVMWare Virtual Infrastructure AdministrationMicrosoft O365 and Azure AdministrationCompetencies:Integrity: Ability to maintain high-level social, ethical, and organizational norms. Ability to firmly adhere to codes of conduct, ethical principles, policies, and laws.Accountability: Can be relied upon to ensure that action items within areas of responsibility are completed in a timely manner. Ability to monitor activities and take corrective action when necessary.Continuous Improvement: Ability to take action to improve existing conditions and processes. Ability to use appropriate methods to identify opportunities, implement solutions, and measure impact.Respect: Exhibits consideration for self and other’s thoughts, ideas, opinions, and beliefs. Interacts appropriately with all members of the campus community with full respect to individual characteristics.Collaboration: The ability to work effectively with others to achieve organizational goals.Attention to Details: Achieves thoroughness and accuracy when accomplishing a task through concern for all areas involved: accuracy of data, provides information in a useable form in a timely manner to those that need to act on it, work requires little or no checking; identifies discrepancies/inconsistencies in critical information; uses models/checklists to ensure all aspects are checked/considered and no details overlookedCustomer Focus: Understands and seeks to understand customers’ long and short-term wants and needs. Delivers on commitments to customers and demonstrates genuine concern and interest while acting in the best interest of the organization and function.Initiative: Ability to take prompt action to accomplish objectives. Ability to take action to achieve goals beyond what is required. Ability to be proactive.Physical Requirements:Position may require local travel.Ability to lift and carry files and materials.Ability to move from one office to another office on campus.Adequate vision, hearing and manual dexterity to interact with people in person, on the phone and in writing.Must be able to perform the essential functions of the job, with or without reasonable accommodations.