Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

CALL CENTER Agent

$15 - $17 per hour

Henderson Glass

Description

HENDERSON GLASS

At Henderson we are looking for those interested in a career with our growing company. We need candidates who take pride in their work and have experience working through problems effectively in a team atmosphere.
Call Center Agent Job Summary

You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.

Position: Customer Service Specialist / Henderson Glass

Pay Rate: $15.00 - $17.00

Job Type: Part or Full Time

Who we are:

We are Michigan's Glass Experts with over 25 locations from Holland to New Baltimore and we have been around for over 100 years. In addition to auto glass repair and replacement, we are proud to offer our customers commercial and residential glass products and services. We are a family based, Michigan company that is continuing to grow.


Who we need:

We are seeking a customer service professional with strong verbal and written communication skills. The ideal candidate should have proficient computer skills and be able to take direction and work in a fast paced enviornment while reporting accidents and loss of personal property. Providing the highest level of customer service while empathizing with customers in high stress situations is a must.


Essential Functions:
  • Answer incoming phone calls from customers, policyholders and insurance agents, listening to each customer's needs and concerns.
  • Gather information to help qualify damage for repair, replacement, or recalibration services. Verify insurance coverage, establish claims, and schedule appointments.
  • Communicate and resolve issues with an empathetic and patient mindset.
  • Operate various computer-based systems to enter data quickly and accurately into systems in real-time.
Minimum Qualifications:
  • Must be 18+ years of age
  • High school diploma or equivalent
  • Ability to operate a computer and telephone system while seated for extended periods of time
  • Ability to work one weekend day per week
Preferred Qualifications:
  • Prior experience in customer service preferred
  • Experience utilizing several computer-based systems at a time
Benefits:
  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Employee discount
  • Paid time off
  • Paid training
Schedule:
  • Day shift
  • Weekend availability

Education:

High school or equivalent

Requirements

The company requires successful passing of the following pre employment screening assessments:

  1. Criminal/DMV Background Check (Must have a valid drivers license and meet the company's driver standards)
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the CALL CENTER Agent in Rochester, MI vacancy
  •  ...Call Center Agent Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be accurately entered into various software systems and will be transmitted electronically to field offices who will... 
    Suggested
    Work at office
    Shift work
    Weekend work

    BELFOR Property Restoration

    Troy, MI
    19 hours ago
  • $15 - $17 per hour

     ...Title Location 715 East South Boulevard, Rochester Hills, MI, 48307, United States Base Pay $15.00 - $17.00 / Hour Job Category Call Center, Customer Service Employee Type Full Time Minimum Experience 1 Year Job Description Requirements Henderson Glass
    Suggested
    Full time

    Henderson Glass

    Rochester, MI
    19 hours ago
  • $790 per week

     ...Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies... 
    Suggested
    Full time
    Part time
    Remote work

    Focus Group Panel

    Troy, MI
    3 days ago
  • Genisys Credit Union is looking for a full-time Call Center Representative in Auburn Hills, MI. You will engage with members to process requests and transactions while promoting our financial products and services. This position allows for a hybrid schedule after training... 
    Suggested
    Full time

    Genisys Credit Union

    Auburn Hills, MI
    1 day ago
  • $55k - $70k

    The Client Service Administrator (CSA) supports client relationships and day‑to‑day operations within an independent registered investment advisory firm. This role is responsible for administrative client service, account maintenance, coordination of client requests, and...
    Suggested
    Work at office

    Baron Wealth Management

    Troy, MI
    19 hours ago
  • $750 per week

    ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role...
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Madison Heights, MI
    1 day ago
  • $19.25 per hour

    Job Overview Call Center Representatives will work an average of 40 hours per week during our call center hours: Monday-Wednesday 8am-5pm, Thursday 8am-6pm, Friday 8am-7pm, and Saturday 8am-1pm. Overview of Responsibilities Delivers the desired member experience by providing... 
    Hourly pay
    Work at office

    Michigan-Schools-

    Troy, MI
    3 days ago
  •  ...Full Time Call Center Representative At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to... 
    Full time
    Temporary work
    Home office
    Flexible hours

    Genisys Credit Union

    Auburn Hills, MI
    3 days ago
  • $18 - $20 per hour

    Company Name: ARS-Rescue Rooter Overview: Pay: $18 - $20 per hour + commission incentives ON TOP Typical Earnings: $20 – $30 per hour with incentives Schedule: Sunday through Thursday, Weekends required Location: Rochchester, MI Part-time and full-time positions...
    Hourly pay
    Weekly pay
    Full time
    Part time
    Work at office
    Work from home
    Relocation package
    Flexible hours
    Shift work
    Weekend work

    ARS-Rescue Rooter

    Rochester, MI
    1 day ago
  • P&C Insurance Agent & Agency Leader Are you a high-energy sales professional ready to take the wheel of your own success? Do 2,000 calls per month and 130-150 leads per day excite you? We are looking for a full-time motivated P&C Insurance Agent to serve as the heartbeat... 
    Full time
    Temporary work
    Local area

    L.A. Insurance

    Birmingham, MI
    4 days ago
  • $15 - $19 per hour

     ...Job Description Job Description Are you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team! RESPONSIBILITIES Lead Generation Extraordinaire: Dive into outbound calls with zest to generate leads... 
    Hourly pay
    Full time
    Shift work
    Weekend work
    Afternoon shift

    Bathworks Inc

    Rochester, MI
    22 days ago
  • $37 per hour

     ...Compensation is negotiable and based on experience Flexible hours and work benefits What will you be doing? Takes client calls and communicates to our chauffeurs Assures scheduled trips are complete and checked for accuracy. Monitors radio, telephones and... 
    Flexible hours

    TradeJobsWorkforce

    Rochester Hills, MI
    4 days ago
  •  ...Title: L1 Automotiv/ Mechanic/Vechile Technical Support Location: Troy, MI Experience: 6Months -1.5 years’ experience in voice/on-call support Qualification: High School Diploma / Any Technical Diploma Job Description We are hiring L1 Technical Support Executives... 
    Shift work

    Noblesoft Technologies

    Troy, MI
    3 days ago
  • $12 - $13 per hour

     ...promoting our insurance products and services through outbound calls. This position offers flexibility in scheduling and provides an...  ...insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State... 
    Hourly pay
    For contractors
    Flexible hours

    State Farm

    Rochester Hills, MI
    4 days ago
  • Dispatcher Job Category: Operations Posted: June 11, 2026 Full-Time On-site Troy, MI 48083, USA Description Dispatcher Text DELIVER to 88300 to apply or check out more jobs at GEODIS specializes in unlocking business value in a complex world, ...
    Full time
    Temporary work
    Part time
    Seasonal work
    Worldwide
    Shift work
    Night shift
    Weekend work

    Geodis

    Troy, MI
    2 days ago
  • $62.5k

    Michigan Schools and Government Credit Union is hiring a Marketing Analyst in Troy, Michigan. The role involves analyzing marketing data, managing CRM platforms, and developing strategies to enhance member interactions. You will collect and organize performance data, collaborate...

    Michigan Schools and Government Credit Union

    Troy, MI
    3 days ago
  • $350k

     ...potential, this is your opportunity. Why Top Sales Professionals Choose HANSONS   Pre-qualified leads provided every day — no cold calling or door knocking   Top performers earn $350,000+ annually   Weekly pay  75% of your commission paid upfront   Double... 
    Weekly pay

    1-800 Hansons LLC

    Troy, MI
    19 hours ago
  • $50k - $65k

     ...constantly develop and grow within the company. Starting in our Call Center as an Inside Sales Representative, the normal advancement is...  ...be able to work in a team environment, communicate with other agents and promote a positive work ethic. Complete other duties and... 
    Weekly pay
    Full time
    Temporary work
    Part time
    Work experience placement
    Local area
    Afternoon shift

    1-800 Hansons LLC

    Troy, MI
    19 hours ago
  •  ...Commercial Insurance Agent Help us take our business to the next level as a multifaceted commercial insurance agent with a proven track record of maintaining and growing customer portfolios. In this role, you'll put your sales skills through the paces, fostering strong... 

    Allied Insurance Managers Inc.

    Rochester, MI
    4 days ago
  • $125k - $250k

     ...Start paid during early intervals as you build success ~ Leads Provided: Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique, high-demand roofing solutions ~ W-2 Employee Benefits: medical, dental, vision, life insurance... 
    Weekly pay
    Part time
    Weekend work
    Afternoon shift

    Erie Home

    Troy, MI
    3 days ago
  • $18 - $20 per hour

    Company Name: Andy's Statewide Heating & Air Conditioning Overview:   Pay: $18 - $20 per hour + commission Earning potential: $20 – $30 per hour on average with commission Schedule: Hours available between Monday - Sunday Location: Auburn Hills, MI Part...
    Hourly pay
    Weekly pay
    Full time
    Part time
    Work at office
    Work from home
    Relocation package
    Flexible hours
    Shift work
    Weekend work

    Andy's Statewide Heating & Air Conditioning

    Auburn Hills, MI
    4 days ago
  • Schlaupitz Madhavan, P.C. (SMCPA) is a growing CPA and advisory firm recognized for its collaborative culture, high standards, and commitment to excellence. We’re seeking an Administrative Lead to provide leadership and day‑to‑day oversight for the Client Service Administrator...
    Temporary work
    Work at office
    Local area
    Flexible hours
    2 days per week

    SCHLAUPITZ MADHAVAN PC

    Troy, MI
    1 day ago
  •  ...required paperwork for each home sale and for prospective purchasers. Assist in making prospective homebuyer appointments with design center, mortgage, key inspection and settlement departments when necessary. Keep homebuyer updated on construction progress and estimated... 
    Flexible hours
    Weekend work

    Pulte Homes of Michigan Corp.

    Troy, MI
    2 days ago
  •  ...manage team activity calendar and employee outreach. Screen phone calls, emails, mail and visitors; route and resolve information...  ...projects. Support Customer Service Support the Shared Service Center (Creation of new supplier business partner record, processing of... 
    Full time

    Hirschmann Car Communication GmbH

    Auburn Hills, MI
    3 days ago
  • A Hotel Sales Coordinator assists clients in booking hotel meeting and event spaces, supporting the efforts of the team within his department as well as providing services directly to the client. The coordinator also works with various hotel departments, as well as with...
    Hourly pay

    Peachtree Hospitality Management

    Troy, MI
    1 day ago
  •  ...responsible for driving new account acquisition and expanding share of wallet within existing customers. You'll work primarily in the field, calling on job sites and offices, influencing product selection early in the project lifecycle, and positioning Pella as the preferred... 
    Temporary work
    For contractors
    Local area
    Work from home
    Relocation

    Pella

    Auburn Hills, MI
    1 day ago
  • $50k - $80k

     ...Open new accounts and grow existing business across assigned territories Generate new leads through outreach, referrals, and cold calling Share competitive insights and market feedback with leadership Data & Strategy Analyze sales data to improve wallet... 
    Full time
    Temporary work
    Local area
    Monday to Friday

    Premier Food Supplies LLC

    Troy, MI
    1 day ago
  • $65.5k - $90k

     ...any part of the application or hiring process due to a disability, please submit your request by emailing ****@*****.*** or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability... 
    Work at office
    Local area

    Tyler Technologies

    Troy, MI
    1 day ago
  • $17 - $20 per hour

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and ...
    Hourly pay

    R Squared Solutions

    Troy, MI
    19 hours ago
  • $120k - $150k

     ...national broker with access to the all of the major nationwide insurance carriers.  ⸻ Why NASB ~ Industry-leading pay for active agents ~ Uncapped commission structure ~ National Broker with Access to 10+ Insurance Carriers ~24/7 support and training from... 
    Full time

    North American Senior Benefits

    Auburn Hills, MI
    25 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to CALL CENTER Agent. Be the first to apply!