Customer Onboarding Specialist
Virtual Vocations Inc
To support a growing fintech client, the full-time Customer Onboarding Specialist will guide new business partners through the onboarding process, ensuring a smooth transition to fully approved accounts in a 100% remote setting. Key responsibilities Act as the main onboarding contact for new business hosts, explaining requirements and providing clear next steps Collect and review onboarding documents for completeness and accuracy, following up on any discrepancies Collaborate with internal teams to track and expedite the onboarding process until approval Required qualifications At least one year of experience in customer onboarding, customer support, or a similar role Strong attention to detail with experience in document review and maintaining accurate records Proficiency in CRM platforms and document management systems Ability to communicate requirements clearly to business owners Currently based in Latin America (LATAM) or Europe
Vacancy posted 1 day ago
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