Business Analyst/Document Specialist

Business Analyst/Document Specialist

StraitSys is looking for a Business Analyst/Document Specialist to support the Federal Bureau of Investigation (FBI) in Huntsville, AL. The Business Analyst/Document Specialist collects, organizes, authors, and edits information required for preparation of IT projects, user manuals, training materials, installation guides, application documentation, briefings, reports, training plans, and related system documentation for assigned programs.

Essential Functions:

• Supports the Technical Subject Matter Expert and/or the IT Project Managers to prepare and edit documentation incorporating information provided by the user, specialist, business analyst, developer, and management personnel.
• Supports collection, capture, and management of mission user needs from prioritization through concept development, and user story writing to support development.
• Reviews and updates published Frequently Asked Questions (FAQs), Quick Guides, and other related materials for users and Help Desk representatives.
• Develops new materials and updates existing materials.

Knowledge, Skills, & Abilities:

• Experience working with stakeholders to gather and document requirements for projects, developing Standard Operating Procedures, writing technical system documentation, editing technical and non-technical documents and formulating strategic documents.
• Ability to work with all types of customers to understand, document, and produce a multitude of final products supporting IT project management, technical system documentation, leadership presentations, and general program documentation.

Qualifications:

• Active Top Secret Clearance
• Bachelor's or master's degree in English, Literature, Business, Engineering, Information Systems, Social Science, Education, or related analytical or technical discipline. Education substitution requires 8+ years' proven experience providing business analytics/analysis, documentation specialist, project management support, or related support elements related to the position.
• 2+ years' experience developing, editing, and producing technical and graphical documentation for information technology systems and conducting business analytics.
• Must be a US Citizen
• Ability to successfully pass a pre-employment drug test.

Preference Statement: Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO Statement: Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. Reasonable Accommodation: It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.