Salesforce Systems Administrator

Salesforce Systems AdministratorNew York, New York, United StatesAbout the JobPlease apply if you have worked with either Media/Entertainment Industry.Location: New York, NY - This role is onsite 3 days/week.Relocation assistance: NoExperience level: AssociateExperience required: 5 YearsEducation level: Bachelors degreeJob function: Information TechnologyIndustry: EntertainmentVisa: Only US citizens and Greencard holdersThe RoleThe Systems Administrator role offers operational support to the team and clients primarily through management of the global stakeholder relationship management database based in Salesforce, and related systems.This role supports and facilitates global cross-company access and use of systems and databases, providing service, reporting, process improvement and client engagement and management to achieve departmental and companywide goals.The role monitors project milestones, ensures quality delivery to meet deadlines, and supports additional systems, reports and operations, including entering, managing and creating reports on confidential and strategic information.This role requires someone who is highly organized, a great communicator, a collaborative team player, and who must demonstrate confidentiality and flexibility in accepting new and changing responsibilities.ResponsibilitiesAdminister, manage, report, implement process improvement and systems integration in SalesForce and related systems and toolsDevelop backend aka Systems Administrative-level Salesforce system enhancements and managementResearch, report, manipulate and interpret data in SalesForce, Excel, etc., and prepare findings for use in reports, presentations, etc. for a variety of needs, including Talent Management, Casting, Corporate, Compliance, Commercial, etc.Support various systems, reports and operations, including enter, manage and run reports on confidential and strategic information according to established data management quality standards in a timely, accurate, consistent, efficient and effective records management, and comply with Talent and contractual obligationsServe as the primary day to day subject matter expert for the Salesforce system, and develop, administer and continuously improve training and client experience and interfacePartner with Compliance for data management standardsAttend internal meetings to learn, contribute, represent and report back priorities and plans to support operationsCoordinate projects, monitor project milestones and deadlines, prepare status reports, manage data and communicate with clients internal to and external from the GTMO teamSupport and facilitate numerous projects, monitor project milestones, ensure quality delivery to meet deadlines prepare status reports, manage data and communicate with clients in a dynamic environment ensuring and communicating clear prioritization to GTMO team and other clients while recognizing and appreciating the additional projects outside of these central/ operational projects.Skills and Requirements4+ years of work experience with technical systems; specifically,proficient in administrative management, reporting, client interface, process improvement and systems integration with Salesforcetechnically proficient with advanced functions of Excel for reporting, data manipulation and interpretation of dataProficient computer skills and knowledge of Google tools (Docs, Drive, Slides, Sheets, etc) and Microsoft Office (Word, Excel, Outlook, and PowerPoint)Proficient with researching and compiling data, reports and presentations with a fast timeline for executivesThrive in high energy, high profile, positive, proactive, deadline driven, results oriented, client service, dynamic, and attention to detail environmentCollaborative team playerExcellent written, interpersonal and verbal communication & diplomatic skillsExcellent time management skills- prioritize competing deadlines in a fast paced environmentExcellent administrative, critical reasoning, and problem-solving skillsExcellent work ethic and eagerness to learn about and contribute to entertainment and Talent businessSelf-motivated, resourceful, collaborative, and a demonstrated ability to take the initiative as a collaborative team playerMust demonstrate confidentiality and flexibility in accepting new and changing responsibilitiesDiscrete and protect highly sensitive/ confidential informationExperience in entertainment, Talent management/relations, project management and/or event management, a plusLegal right to work in the USAbility to travel when needed