Front Desk Hospitality Coordinator

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Front Desk Hospitality Coordinator

About Thinkspace

Thinkspace is more than just a place to work — it's a community built for ambitious entrepreneurs and leaders who are shaping the future. We're a team that trains like athletes: consistent, disciplined, driven by feedback, and committed to excellence. Every member of our team plays a critical role in creating a place where people feel seen, supported, and inspired.

About This Role

You are the heartbeat of our workspace — the first face people see and the first voice they hear. As the Front Desk Hospitality Coordinator, you will embody the Thinkspace brand: creating a remarkable first impression , delivering exceptional service , and supporting an environment where Massive Heart , Beginner Mindset , Harmony , Epic Journey , and Togetherness aren't just slogans, but daily practice.

We are looking for someone who approaches their work like an athlete in training: showing up consistently, welcoming feedback, striving for personal bests, and playing to elevate the entire team.

Your Core Responsibilities

• First Contact Excellence: Welcome every visitor, member, and guest with presence, professionalism, and genuine warmth. You set the tone for their entire experience.

• Member & Guest Support: Answer calls, handle inquiries, manage reservations for meeting rooms, and coordinate hospitality services like catering, setup, and A/V equipment.

• Mail & Package Handling: Receive, organize, and distribute incoming and outgoing mail and deliveries.

• Sales Support: Create tailored tour packets, conduct office tours alongside the sales team, and help onboard new members into the community.

• Workspace Care: Maintain and replenish hospitality stations (kitchens, workrooms, meeting rooms), ensuring everything feels clean, intentional, and welcoming.

• Community Energy: Help activate the “Thinkspace vibe” through daily operations, event support, and simple acts of care and thoughtfulness for the community.

What It Takes to Thrive Here

• Massive Heart: You genuinely care about people, their experiences, and making their day better.

• Beginner Mindset: You're hungry to learn, open to feedback, and excited to continuously improve.

• Harmony: You create a calming, organized, and polished atmosphere even when it's busy or unpredictable.

• Epic Journey: You see this role as a meaningful chapter in your own professional growth — not just a job.

• Togetherness: You play for the team. We succeed together.

Must-Have Skills

• Highly polished verbal and written communication

• Exceptional organizational skills and strong attention to detail

• Tech-savvy and adaptable (we use a lot of tools to run our business — you'll love this if you're curious and quick!)

• Professional presence that adapts to startup founders, attorneys, CEOs, and investors

• Self-motivated, resourceful, and comfortable working independently

• Positive, resilient, and energized by helping others

Bonus Points If You

• Have experience in coworking, hospitality, boutique hotel, or concierge environments

• Can type 50+ WPM and lift 30 lbs (you might need to move modular furniture now and then!)

• Love the entrepreneurial energy of startups and want to be part of something vibrant

Training Like an Athlete: What That Means for You

• We set clear, meaningful goals.

• We show up consistently — even on days when it's hard.

• We ask for feedback and apply it.

• We celebrate wins and learn from setbacks.

• We honor our commitments to ourselves and each other.

Ready to Join Us?

If you're energized by building community, supporting dreamers and doers, and being part of a high-performance, heart-centered team — we want to meet you.

Before applying, we encourage you to read: — if it resonates, you're going to love it here.

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Schedule:

• 8 hour shift

Work Location: In person