Patient Account Representative- Medical Insurance Claims Follow Up/Hospital Billing

What You Will Do The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds, and scanning as required for non-government accounts. This position works with other departments to facilitate the meeting of both departmental/facility goals and objectives. This position is responsible for verifying payments received are correct per our contract, for ensuring patient satisfaction, and demonstrating the ability to find solutions to problems. The Patient Account Representative also collaborates with management regarding payment patterns and/or other issues with specific payers to ensure efficient process execution. The Patient Account Representative possesses a strong knowledge of billing, managed care, and timely filing guidelines. Additionally, executors of this role demonstrate an ability to effectively review remittance advices and electronic billing reports from payer to determine appropriate actions. This position performs all related job duties as assigned. Location UAB Medicine Avondale Business Office Job Details Work site: Onsite – possibly Hybrid after 6 months Position type: Full Time-Various shifts (Day, Evening, Nights) What You Will Need High School diploma or equivalent. 0-2 years of experience in hospital billing and/or claims follow-up What Would Be Nice to Have CPAR (Certified Patient Account Rep) Knowledge and understanding of diagnosis, HCPCS and CPT codes. 1 year experience with claim edits and follow-up related to government/non-government claims accounts. Prior experience with Metrix, SSI, and HealthQuest Experience with spreadsheets, reporting, payer websites and sFax. Excellent communication and interpersonal skills Great typing skills along with MS Excel and Word experience What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. #J-18808-Ljbffr