Operations Manager

Operations Manager

We have an incredible opportunity for a dynamic, energetic, and eager Operations Manager in Boston.

About DO & CO:

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities:

• Manage team, fleet, ramp safety, dispatching and ensure the transportation department is compliant with all airline, airports, ports and all other applicable rules/regulations. Implement process/compliant improvements as needed. Distribute all incoming operational information to the affected departments and ensure the effective dispatch of all flights with accurate specifications. Communicate with production departments to ensure that the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO standards as set by the Quality Assurance team.
• Plan, forecast, schedule and communicate transportation activities with dispatch as needed. Supervise, motivate, and assist a large team of drivers, driver helpers.
• Review and enhance transportation policies and ensure adherence to safety measures. Ensure all vehicles are in working condition. Report and reconcile any malfunctions immediately. (i.e. compliance, fueling, maintenance). Ensures OSHA compliance, Safe Program, & DOT standards/training are met
• Draft and implement departmental policies and procedures and set related training plans. Monitor transport cost and create related reports as requested by the management Other duties as assigned.

Qualifications:

• Minimum of 3 years of leadership transportation experience preferably within food manufacturing.
• Proficient computer skills (particularly Microsoft Word, Excel, Outlook, etc.)
• Bachelor's Degree in relevant field.

What we offer:

• Pay: $85,000- $90,000
• Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.
• All airport-related positions require applicants to successfully complete the mandatory airport security clearance process for their assigned location. This includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR §1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations.
• Ability to work long hours on foot and in environments with varying temperatures.
• Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs.

Diversity & Inclusion statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.