IT Support Specialist

Job Title: IT Support Specialist

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Outside Continental US - Hazard

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The Opportunity:

As a CACI Mission & Engineering Support IT Support Specialist supporting the Joint Navigation Warfare Center (JNWC) you will contribute to enabling Positioning Navigation and Timing (PNT) superiority for the Department of Defense interagency and coalition partners. Located at Kirtland Air Force Base New Mexico the JNWC is the DODs Center of Excellence for Navigation Warfare (NAVWAR) and PNT capabilities integration.

In this pivotal role you will support the warfighter by providing expert IT operations support to assure and maintain PNT information systems. Your work will directly impact the reliability and efficiency of NAVWAR operations across all domains and military operations.

Responsibilities:

In your role supporting the Joint Navigation Warfare Center (JNWC) contract you shall be integral to our teams mission to ensure positioning navigation and timing superiority for the Department of Defenses navigation warfare (NAVWAR) mission. You will be responsible for monitoring and operating electronic digital computers to process business scientific engineering or other data according to operating instructions. You shall ensure that the correct peripheral equipment is utilized move switches to clear the system and operate the equipment. You will select and load input and output units with materials.

You will continuously observe equipment storage devices printers and control panels for operator messages or error indicators. You shall set up and run diagnostic tests react appropriately to messages and report errors or machine malfunctions as required. You will perform incidental work to machine operations such as maintaining production records replenishing specified stock items and distributing output materials.

You shall schedule and coordinate customer deskside support for the installation of new software or to perform hardware or software break/fix activities. You will investigate and resolve all connectivity issues related to end-user site infrastructure and IT equipment. You shall actively participate in construction project planning providing detailed requirements for facility IT specifications.

You will be responsible for the on-site coordination of break/fix installations with hardware maintenance providers providing after-hours support when required. You shall execute and maintain IT infrastructure inventory information completing regularly scheduled inventories of all IT cabinets and IT cabinet equipment updating pictures drawings and asset information.

You will oversee technical support for end-user devices and hardware (laptops printers tablets mobile devices) and peripherals software (COTS GOTS Web) network infrastructure (routers switches etc.) Voice over Internet Protocol (VoIP) audiovisual display systems duress alarms analog and wireless technologies. You shall recommend customer service and IT process support enhancements by researching and recommending new technologies and processes.

Qualifications:

Required:

Current Interim Secret clearance with the ability to obtain a TS/SCI while working.

5 years of relevant experience.
BA/BS technical degree in computer science information technology or a related field.
Information Assurance Level Technician experience in a large government consulting environment .
Must have one of the following IAT Level II Certifications: CompTIA CySA/CompTIA Security/EC-Council CND

Desired:

Additional certifications or training equivalent to CompTIA Security etc.

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What You Can Expect:

A culture of integrity.

At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.

Pay Range :

There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.

The proposed salary range for this position is:

$58500 - $122800

CACI is anEqualOpportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation age national origin disability status as a protected veteran or any otherprotectedcharacteristic.

Required Experience:

IC