SBA Special Assets Officer II

This position is expected to be fully on-site five days a week for candidates within 40 miles of the First Internet Bank HQ in Fishers, Indiana.

About the Position:

As the Small Business Administration (SBA) Special Assets Officer II, you will assist with the ongoing handling, monitoring, and resolution of delinquent, non-performing, or otherwise adversely classified SBA loans within the First Internet Bank portfolio. Your goal will be to identify, analyze, and recommend the most cost-efficient method to mitigate risks to the bank. Credits assigned your position will generally be of a more complex nature, and with balances of $2.5MM or more. You will also assist with maintaining any reporting requirements for both the weekly, monthly, and quarterly submission periods.

What You Will Do:

• Interact with numerous internal partners and external vendors (attorneys, appraisers, brokers, agents, title companies, closing agents, and any other 3rd party firms) to protect and advance the interest of the bank
• Coordinate with Portfolio Managers on long term strategy for credits in distress prior to transfer to the Special Assets Department
• Assist in the collection of payment, modification of loan structures, and other workout related activities for loans managed by the Special Assets Department
• Responsible for collecting and analyzing financial reports to determine a deeper understanding of credit risk associated with assigned credits, and recommend action plans for resolving the same
• Aid with ensuring the most cost-effective approach to liquidation and recovery by working extensively with outside counsel, auctioneers, appraisers, landlords, and other third parties
• Perform portfolio-wide audits/internal reviews in order to proactively uncover potential risks
• Verify accuracy of charge-offs and risk ratings for compliance with regulations
• Prepare Purchase Demand Kit(s), CPC Expense Requests, Litigation plans, Wrap Up reports, and other documentation packages as required for submission to the SBA
• Prepare internal bank reports related to delinquency and work-out
• Maintain proper administration of the Special Assets module within the PCFS Loan Manager and/or nCino
• Work directly with the SBA and bank counsel to handle any issues related to the protection and honoring of the guaranty
• Analyze and identify impairments/write downs, as well as required adjustments to risk ratings to maintain compliance with internal and external regulations
• Assist with preparation of internal reports related to delinquency, work-out, resolutions, and recoveries of adversely rated credits
• Assist with workout of non-SBA loans as needed
• Perform other duties as assigned

What We're Looking For:

• A minimum of five years of direct experience working with SBA in a Special Assets Role, or seven years of SBA Portfolio Manager direct experience, required
• Proven knowledge of the SBA SOP's 50 57 and actions as outlined in the 7a Servicing and Liquidation Actions is required
• Ability to manage volume and multi-task across multiple loans at any given time
• Knowledge and skill set in MS Office (Word, Excel, etc.), Skype, and Zoom. Experience in Loan platform systems of E-Tran, nCino and PCFS is also preferred

Working Conditions/Demands:

• Professional office setting.
• Primarily sedentary position requiring long periods of time working at a computer.
• Must be able to move throughout the office and buildings to obtain or relay information.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Who Are We?

We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.


We seek the game changers, the innovators...those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.

Why Join Us?

At First Internet Bank, our workplace is built around people. Guided by four core competencies-Collaborate to Win, Adapt with Agility, Decide for Impact, and Put People First-we've created an environment where individuals feel empowered, supported, and inspired to do their best work. This commitment to collaboration and growth has earned meaningful recognition, including being named a Top Workplace multiple times and one of the Best Banks to Work For. We're proud of these honors because they reflect what matters most to us: our team.

This culture comes to life at our 175,000-square-foot headquarters in downtown Fishers, designed with our people in mind. Inside, you'll find thoughtfully designed workspaces, an onsite fitness center and The Backyard, our 18,000-square-foot open-air deck with fire pits, covered pergolas, a waterfall, and plenty of greenery for stepping away and recharging. Add free snacks, soft drinks, beer on tap, unlimited volunteer time off, continuous education opportunities for development and regular team events, and you'll find plenty of ways we support connection and a great workday.

Our benefits package includes the following and so much more:

• Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
• 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
• Professional Development Reimbursement
• At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
• Eleven Paid Holidays
• Paid Volunteer Time
• Annual First Internet Bank-branded merchandise allowance

Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities

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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.