Sr. Manager, Brand & Content

About Taskrabbit:Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our new New York City office.About the RoleWe are looking for a Sr. Manager, Brand & Content to help build and scale Taskrabbit’s brand and content engine. This role will play a critical part in shaping how Taskrabbit shows up to clients, Taskers, partners marketing across channels, translating our brand platform into a cohesive, always-on content system that drives awareness, engagement, and long-term demand.This is more than a traditional content role. You will define what we say, how often we show up, and how our narrative comes to life across marketing channels. You will work cross-functionally with Creative, PR, Social, Growth, CRM, SEO, and regional teams to ensure we are delivering consistent, high-quality storytelling that resonates with our audiences and supports business growth. This role sits at the center of Taskrabbit’s next phase of growth. As we invest in building a scalable brand and a cross-channel content engine, this person will help define how we show up in the world—ensuring we are not just driving demand, but building a brand customers recognize, trust, and choose over time.ResponsibilitiesOwn the Content Strategy & NarrativeDevelop and evolve Taskrabbit’s global content strategy and editorial calendar, anchored in brand positioning, key service category insights, and life momentsDefine clear content pillars, including tone, proof-point hierarchy, and "when to lead with what" guidelines, that balance functional authority with emotional storytellingTranslate the brand platform into a scalable content system across channels, audiences, and target demographics Ensure content is consistent, connected, and reinforcing a unified narrativeBuild the Messaging Architecture and Manage a Cross-Channel Content EngineTranslate brand positioning into a full messaging hierarchy including core narrative, category-level proof points, audience-specific value props (Client vs. Tasker vs. Partner, by category and life moment) so all teams are pulling from the same architectureOwn the message map as a living document; as new categories, markets, or partnerships (IKEA, Wayfair) come online, extend the architecture for teams to leverage Partner with channel leads to adapt content for platform-specific formats and audiences, maintaining always-on content programming Partner with SEO/AEO teams to align content strategy with high-intent search and AI discovery opportunities; ensure content supports both human engagement and structured, search-friendly formatsChampion the Brand through Campaign DevelopmentDevelop and manage end-to-end process for larger campaigns and brand momentsGenerate campaign concepts: bring point-of-view ideas to Brand Marketing and Creative leadership rooted in cultural moments, category insights, or customer triggersPrototype and pitch multiple campaign directions per quarter (a hook, a proof point, a channel plan), shortening the gap between "we should say something about X" and an executable briefPartner with Creative to Scale ProductionWork closely with Creative to brief and develop content formats that can scale (video, social, editorial, etc.)Help define repeatable formats and systems that enable high-quality, high-volume outputContribute to evolving AI-enabled creative workflows to increase efficiency and speedMeasurement and OptimizationDefine success metrics for content strategy and identify opportunities to improve efficiency, scale what works, and evolve what doesn’tAnalyze performance across channels and continuously refine content strategy based on insights and evolving business needsQualifications7+ years of experience in content strategy, brand marketing, or editorial rolesStrong strategic thinker with the ability to translate brand positioning into actionable content systemsExperience managing cross-channel content (social, video, CRM, PR, or editorial)Proven ability to build and scale content programs, not just execute campaignsDeep understanding of how content performs across platforms (YouTube, Instagram, TikTok, etc.)Experience working cross-functionally with creative, growth, and product teamsStrong storytelling instincts with a balance of creative taste and analytical rigorComfortable operating in a fast-paced environment and building new systems from the ground upExperience building messaging architecture / message maps that multiple teams can consistently execute against A track record of originating campaign ideas (not just briefing them); can point to concepts they conceived and got greenlitQuick thinker who is comfortable presenting rough concepts to leadership and iterating in the roomDesired Skills & ExperienceExperience in marketplace, consumer tech, or home/lifestyle brandsFamiliarity with SEO/AEO and content for search and AI-driven discoveryExperience working with creators or influencer programsExposure to AI tools for content development and productionProficient with Asana or other project management toolsCompensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.The base pay range for this position is $142,000 - $189,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.You’ll love working here because:Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion:An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. AI-Assisted Prescreening Notice [US Based Candidates Only]: As part of our hiring process, we may use artificial intelligence tools to assist with the initial prescreening of applications and responses. This tool does not make hiring decisions — every application and response is reviewed by a member of our recruiting team to determine fit for the role. If you would prefer not to have your application processed using this tool, you may opt out by selecting 'opt out' in the application form or by emailing View email address on us.fitly.work, and your application will be reviewed manually with no impact on your candidacy.