Accounts Receivable Manager

Job Description

Job Description

Accounts Receivable Manager

Omaha-Based Professional Services Organization

We’re partnering with a growing professional services organization in Omaha that is looking to add a strong billing / collections professional to the team.

This is a high-visibility role working closely with leadership, operations, and client-facing teams. The right person will be someone who can bring structure, stay organized, communicate professionally with clients, and help keep receivables moving in the right direction.

This is not a “sit back and monitor reports” type of role. They need someone hands-on who is comfortable owning follow-up, managing workflows, improving processes, and helping create consistency across billing and collections operations.

What You’d Be Doing

• Managing open receivables and helping drive timely collections
• Communicating directly with clients regarding balances, payment questions, and payment arrangements
• Following up consistently through phone, email, and text communication
• Working closely with internal leadership on escalated account situations
• Tracking communication and account activity inside internal systems / CRM tools
• Helping improve processes, reporting, and workflow consistency across the AR function
• Supporting reporting tied to aging, collections activity, and overall AR performance
• Assisting with billing operations and helping identify areas where things can become more efficient

What They’re Looking For

• Strong background in accounts receivable, billing, or collections
• Someone comfortable handling a fairly high volume of client communication
• Professional communication skills with the ability to handle sensitive conversations well
• Experience working inside CRM, ERP, billing, or case management systems
• Organized, detail-oriented, and able to manage multiple moving pieces without things slipping through the cracks
• Self-starter mentality, this person will have a lot of ownership in the role
• Comfortable working in a metrics-driven environment

Nice to Have

• Background in professional services environments
• Experience dealing with complex client billing situations
• Process improvement mindset
• Experience supporting leadership teams with reporting and workflow management

Why This Role Stands Out

• Strong visibility with leadership
• Opportunity to help shape processes instead of just maintaining them
• Stable organization with a strong reputation
• Mix of operations, client communication, and process improvement work
• Position where a strong performer can quickly become a key part of the team