Sales Manager

Job Title: Sales Manager

Location: Tupelo, MS

Job Type: Remote

Reporting to: Director of Sales

Company Overview: FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial, Home & Office, Healthcare, and Transportation markets. We have made it our mission to provide tailored solutions that delight our customers and consumers. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers. Our products include finished goods, sub-assemblies, services, and raw materials for OEMs, fabricators, and retailers. You will find FXI's foam innovations inside, around, and under yourself in countless applications. Everywhere foam goes, FXI's innovations lead the way! Won't you join us?

Position Summary: FXI is seeking a Sales Manager who thrives on building strong partnerships and uncovering new opportunities. Based in the Tupelo, MS area, this role focuses on retaining and growing existing accounts while proactively developing new customer relationships. The Sales Manager will serve as a key connector between customers, internal teams, and plant operations-ensuring needs are met, communication flows smoothly, and opportunities are maximized. Success in this role means elevating customer experience, expanding product knowledge in the market, and driving profitable sales growth.

Responsibilities:

• Achieve assigned targets for sales volume, revenue, profitability, and strategic objectives within designated accounts.
• Coordinate cross-functional support-including Service, R&D, Operations, and Management-to meet account performance goals and exceed customer expectations.
• Proactively assess, clarify, and validate customer needs on a continuous basis to ensure alignment and satisfaction.
• Partner closely with Operations to support customer requirements across various foam applications.
• Leverage company tools to gather market intelligence, identify product opportunities, and contribute to the innovation pipeline.
• Utilize the company CRM to manage territory activity, track customer interactions, and maintain accurate account information.
• Respond to customer RFQs and information requests accurately and in a timely manner.
• Prepare and submit required reports promptly and with attention to detail.
• Perform additional duties as assigned.

Qualifications:

• Bachelor's degree in engineering, business, or communication preferred, or equivalent years of sales experience.
• 5 - 10 years in sales, preferably manufacturing and solution based selling
• Proven ability to grow customer accounts while enhancing overall customer service and satisfaction.
• Strong organizational skills with the ability to work independently and effectively manage a remote territory.
• Excellent customer relationship management, interpersonal, and written and verbal communication skills, with a high level of attention to detail.
• Must possess proficient computer skills and be capable in the use of the Microsoft Office suite of products (Word, Excel, Outlook, and PowerPoint)
• Background in the Polyurethane Foam or Furniture OEMs
• Experience utilizing a CRM (SAP preferred)
• Strong cross-functional team skills operating in a matrix environment and drive to succeed

Total Rewards:

We offer a competitive salary and a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Basic and optional life insurance
• Short- and long-term disability coverage
• 401(k) plan with company match
• Tuition assistance
• Flexible spending accounts
• Car Allowance

Our Commitment to a Diverse Workforce:

FXI is an Equal Opportunity Employer. FXI does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or based on any individual's membership in any group or class protected by applicable federal, state, or local laws. We support workplace diversity. We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

FXI is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at FXI via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of FXI. No fee will be paid in the event the candidate is hired by FXI as a result of the referral or through other means.