Bilingual Customer Service Representative

Job title: Bilingual Customer Service Representative Location: On-site in Tallmadge, OH Schedule: Monday-Friday Salary: $43,000 - $46,000 depending on experience Why This Opportunity Stands Out: * Manufacturer and distributor that focuses on delivering exceptional service to support distributor success * Believes strong service builds trust and leads to shared growth and achievement * Your voice matters—ideas are encouraged and valued * Flexible, supportive work culture * Opportunity to grow and take on more responsibility over time Key Responsibilities (Bilingual Customer Service Representative): * Communicate with customers via phone, email, and chat in both Spanish and English * Assist with product/service questions, order issues, billing inquiries, and general support * Handle and resolve customer complaints with empathy and professionalism * Maintain accurate records of customer interactions and transactions * Collaborate with internal departments to ensure customer needs are met * Stay up-to-date on company products, services, and policies Qualifications (Bilingual Customer Service Representative): * Fluent in Spanish and English (spoken and written) * Previous customer service experience preferred * Strong communication and problem-solving skills * Proficient with basic computer applications and CRM systems * Ability to multitask and manage time effectively * High school diploma or equivalent (college degree a plus) For immediate and confidential consideration reach out to me, Kelley McEndree, at View email address on click.appcast.io (mailto:View email address on click.appcast.io) . #INJUN2026