Program Instructor III - Adult Fitness

Job Summary The Kirkland Parks and Community Services Department is seeking Recreation Attendant staff for the North Kirkland Community Center. This position acts as an on-site City representative for recreation programs, activities and rentals, performs miscellaneous clerical and registration tasks, and provides support to programs, facilities, and events within Parks and Community Services. The role includes managing fees, maintaining records, setting up and taking down equipment, tables, and chairs, opening and closing facilities, and supervising customers when full-time staff are off-site. Recreation Attendants serve as the City representative on City facilities and off-site program locations, providing operational support such as preparing spaces, assisting in leading and monitoring activities, and performing clerical work. Recreation Attendants may be assigned to programs, facilities, or events. This is an entry-level position; personnel aged 18 or older may work without on-site supervision. The position may report to Program Coordinators and/or Recreation Supervisors. Essential Functions Assist with and monitor programs, facilities, rentals, and events. Open, close, and secure facilities and equipment. Prepare and distribute paperwork and supplies to program and event locations. Transport, set up, and take down equipment for programs and events. Greet and assist participants, staff, and the public in person and over the phone. Prepare verbal and written reports for staff. Report safety concerns and customer feedback to staff. Perform miscellaneous clerical tasks. Perform minor maintenance and cleaning as needed. Use program registration software for enrolling participants, printing rosters, and data entry. Peripheral Duties Support emergency response efforts within Parks and Community Services. Knowledge, Skills and Abilities Good verbal, written, and telephone communication skills. Courteous interaction with the public, handling compliments and complaints. Ability to work independently and as part of a team. Demonstrated good judgment in problem solving and responding to customer needs. Proficiency in standard computer software, including Microsoft Office Suite (Word, Excel, Outlook). Qualifications Minimum Qualifications: No minimum education requirements. Six months of customer service experience; Or any combination of relevant education and experience that demonstrates the ability to perform the essential duties. Licenses and Other Requirements Minimum age 16 years. First Aid/CPR certification within 90 days of hire. Possession of a Washington State driver’s license and driving abstract may be required. Physical ability to lift and carry 50 pounds and use stairs. Physical Demands and Working Environment Work may be performed indoors and outdoors at City facilities, parks, school districts, and off-site locations. Environments may involve high noise, large crowds, adverse weather, uneven terrain, standing for extended periods, and frequent interruptions. Desk assignments are at a computer terminal. Equal Opportunity Employment The City of Kirkland is an Equal Opportunity Employer. We value diversity, inclusion, and belonging, and mandate no discrimination on grounds of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other protected basis. Persons with disabilities requiring reasonable accommodations may contact the Office of Human Resources for assistance. #J-18808-Ljbffr City of Kirkland, WA