Community Relations Specialist

Provisional Appointment Outreach Program

This is a provisional appointment. Conducts an outreach program designed to identify veterans and determine appropriate responses to their needs.

Responsibilities

Maintains a current file of recently returning veterans and a file of all state, federal, and local benefits and services.

Contacts and meets with a variety of organizations, community groups, local colleges, and businesses.

Speaks with veterans and their dependents relative to the dissemination of information; assists veterans in determining their eligibility for benefits.

Conducts surveys and compiles statistical reports relative to veteran participation in available programs, benefits, and services.

Disseminates and frequently updates information on all available benefits, programs, and services, special events, and all things pertaining to veterans services in the city of Boston via local and social media including the departmental web page, Facebook, and Twitter account.

Coordinates outreach activities with private and public agencies that are engaged in providing services to veterans and their dependents; directs activities to ensure the needs of veterans are met.

Advises and assists various groups seeking to establish programs for veterans by providing information and assistance in obtaining available public and/or private funding.

Performs related duties as required.

Minimum Entrance Qualifications

Applicant must possess four (4) years of full-time or equivalent part-time experience in the field of community relations.

Must have the ability to deal effectively and courteously with the general public and various governmental agencies.

Applicant must possess strong computer skills and have proficient knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook programs).

Applicant must have the ability to plan, organize, and actively participate in community outreach events; to analyze and evaluate their effectiveness; to prepare and present statistical data and formal reports; to communicate effectively both orally and in writing; to establish and maintain positive working relationships with the local media, press, government agencies, community organizations and the general public.

Ability to exercise good judgment and focus on detail as required by the job.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: SEIU/RL-17

Hours per week: 35

Benefits

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

• Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future.
• Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees.
• Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs.
• Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io.