Head of Revenue Operations | Salesforce Developer
$103k - $143kAccess Legal
Salary: $103,000 - 143,000 per year Requirements:
- Significant hands-on Salesforce experience, including personally building functionality beyond administration, dashboards, reports, and basic configuration
- Salesforce development experience, with strong knowledge of Apex, SOQL, Salesforce Flow, and Salesforce architecture
- Experience building and troubleshooting APIs, integrations, webhooks, and database connections
- Strong understanding of marketing attribution, sales operations, revenue reporting, forecasting, and the customer and revenue lifecycle
- Experience designing systems and processes for a growing company
- Ability to diagnose business or technical problems, choose an appropriate solution, and implement it directly
- Ability to move between technical implementation and discussions with nontechnical business leaders
- Strong analytical, problem-solving, and communication skills, including explaining complex technical concepts clearly
- Comfort working across departments and taking ownership of cross-functional problems
- Proficiency with modern technology and ability to learn new systems quickly
- Experience with Lightning Web Components, JavaScript, broader software development, or custom application development is a plus
- This role is not suited to candidates whose Salesforce experience is limited primarily to administration, reporting, dashboards, or managing outside developers
- Own and continually improve our Salesforce architecture and revenue operations infrastructure
- Build custom Salesforce functionality with tools such as Salesforce Flow, Apex, and SOQL
- Build, maintain, and troubleshoot integrations between Salesforce and our internal and external systems
- Work with APIs, webhooks, databases, automation tools, and custom technology
- Connect marketing and advertising data with sales performance, client success, and revenue
- Improve marketing attribution, revenue reporting, forecasting, and data quality
- Identify bottlenecks, broken processes, and gaps across the revenue lifecycle, and develop solutions
- Automate manual processes that create unnecessary work or slow teams down
- Build reporting and systems that provide leadership with clear, reliable insights from complex business data
- Partner with our marketing, sales, client success, finance, and development teams to improve how information moves across the company
- Troubleshoot technical and operational problems, working directly in systems or code as needed
- Design scalable systems and processes to support our continued growth
- Assess existing tools and processes and recommend when to improve, rebuild, automate, integrate, or replace them
- Apex
- Flow
- Support
- JavaScript
- Lightning Web Components
- Marketing
- Salesforce
- Web
- Network
More:
We are Access Legal, a company on a mission to make legal services more accessible across North America. We help law firms serve people who might otherwise find traditional legal services too expensive or difficult to navigate, while supporting profitable, sustainable practices. We are hiring a full-time Head of Revenue Operations for a 100% remote, work-from-home role. You will work closely with our leadership team and teams across the company, with significant autonomy and ownership over the systems you build and improve. This is an opportunity to shape important infrastructure at a rapidly growing company, solve meaningful cross-functional problems, and see the impact of your work throughout the business.
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