Patient Access Specialist (OBGYN Annandale)
$10kInova
Description
Inova Health is looking for a dedicated Patient Access Specialist to join the OBGYN team in Annandale. This role will be Full-time Day shifts Monday to Friday.
Inova is consistently ranked a national healthcare leader in safety quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical dental and vision coverage and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions starting on your first day.
Tuition and Student Loan Assistance: offering up to $5250 per year in education assistance and up to $10000 for student loans.
Mental Health Support: offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.
Work/Life Balance: offering paid time off paid parental leave.
Patient Access Specialist Job Responsibilities:
Patient Intake Registration & Documentation: Manages complex cases resolves errors confirms authorizations validates and indexes documents.
Administrative & Technology Operations: Prepares schedules tracks records and navigates multiple systems efficiently.
Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
Financial Counseling: Assesses coverage and initiates financial assistance.
Insurance & Contract Coordination: Applies payer-specific rules resolves issues and identifies contract limitations.
Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
Kiosk: Educates patients and reports usage trends on kiosks.
Patient Communication & Advocacy: Coordinates with departments tailors messaging and supports patients.
Referrals: Validates insurance and tracks referral status.
Scheduling: Schedules specialty visits and coordinates preparation.
Transport: Coordinates special needs transport.
Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
Utilization Review Coordination: Provides documentation to utilization review (UR) teams.
Ensures compliance with HIPAA OSHA and other applicable federal and state regulations.
Minimum Requirements:
- Education: High School diploma or equivalent
- Experience : 1 year of patient access experience
Preferred Qualifications:
- Bilingual
Required Experience:
IC
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