Maintenance Technician II & III

Job Description

Job Description

Description:

Come join our MAINTENANCE TEAM in Petaluma!

RUSTIC BAKERY has been making and serving organic handmade baked goods since 2005. We operate four popular cafes in Marin and have a wholesale production division making flatbread crackers, cookies and crisps in Petaluma with products sold nationally by fine retailers throughout the US. We strive for locally sourced ingredients of the highest quality when making our products and the same goes for our people. We're looking for individuals with a love of artisan products, who want to bring their very best and be part of a fresh baked, locally sourced, fast rising company.

BENEFITS

• Competitive pay

• Health and Dental insurance

• Employee discounts

• 401(k) Retirement Plan with company matching funds

Position Summary

The Maintenance Technician II and III are experienced, journey-level professionals responsible for the independent diagnosis, repair, and ongoing reliability of bakery production equipment and facility systems. Both roles build on foundational maintenance skills and play an active part in preventive and corrective maintenance activities, vendor coordination, parts procurement, and the mentorship of less experienced team members.

The Maintenance Technician II operates independently across a broad range of mechanical and electrical systems, serving as a knowledgeable resource for Maintenance Technician I staff while ensuring equipment uptime and documentation standards are consistently met.

The Maintenance Technician III is the facility's foremost technical expert — the highest individual contributor on the maintenance team — with specialized proficiency in advanced controls, PLC programming, robotics, and automation systems. This role resolves complex failures that exceed the scope of Maintenance Technician I and II capabilities, leads capital project execution, drives equipment reliability strategy, and elevates the technical competency of the entire maintenance organization. The Maintenance Technician III is a self-directed problem solver whose expertise directly impacts production uptime, equipment longevity, and the facility's capacity to adopt emerging automation technologies.

Requirements:

Key Responsibilities

Maintenance Technician II & III

• Independently diagnose and repair mechanical and electrical failures on bakery production equipment including mixers, dividers, molders, ovens, proofers, slicers, and packaging machinery.
• Execute and oversee preventive maintenance schedules, ensuring tasks are completed accurately, on time, and documented in the CMMS.
• Troubleshoot equipment issues using schematics, wiring diagrams, equipment manuals, and diagnostic tools; identify root causes and implement corrective actions.
• Coordinate with equipment vendors and service contractors for specialized repairs, warranty work, and technical support; manage vendor access and on-site activity.
• Identify, source, and request parts and supplies; maintain accurate records of parts used and current inventory levels to minimize downtime.
• Assist in the training and mentoring of Maintenance Technician I staff, providing guidance on procedures, safety, and best practices.
• Participate in equipment improvement initiatives, identifying opportunities to enhance reliability, reduce waste, and improve maintenance efficiency.
• Ensure compliance with all food safety, GMP, OSHA, and company safety standards during all maintenance activities.
• Respond to emergency breakdowns during production hours and work to restore operations with minimal disruption.
• Maintain detailed and accurate work order records, equipment histories, and parts documentation.

Maintenance Technician III (additional)

• Serve as the highest-level technical resource for the most complex mechanical, electrical, electronic, and controls-related failures, resolving issues that exceed the scope of Technician I and II capabilities.
• Program, configure, modify, and troubleshoot PLC systems, HMI interfaces, and distributed control systems (DCS); develop and maintain PLC program libraries, documentation, and version control practices.
• Diagnose and repair electronic control systems including servo drives, variable frequency drives (VFDs), motion controllers, sensors, vision systems, and process instrumentation at the component level.
• Maintain, troubleshoot, and repair robotic systems used in bakery production and packaging operations; coordinate with robot OEMs and integrators for advanced support, program updates, and system modifications.
• Interpret complex schematics, ladder logic, and network communication diagrams to perform advanced electrical troubleshooting.
• Design, fabricate, and modify mechanical components, fixtures, guards, and structural supports using welding, machining, and metal fabrication techniques.
• Act as lead technician in the execution of capital improvement and equipment installation projects, including contractor coordination, commissioning, startup, and as-built documentation.
• Develop and continuously refine preventive and predictive maintenance programs using reliability-centered maintenance (RCM) principles, CMMS data, and condition-monitoring techniques.
• Conduct advanced root cause analysis (RCA) on chronic or high-impact equipment failures; implement sustainable corrective actions and track measurable outcomes.
• Provide technical mentorship and hands-on training to Technician I and II staff in controls, electronics, and advanced troubleshooting methods.
• Collaborate with operations, engineering, quality, and food safety teams on equipment changes, automation upgrades, new product introductions, and facility modifications.
• Evaluate emerging technologies, automation solutions, and maintenance tools to support continuous improvement in reliability, efficiency, and operating cost.
• Maintain thorough documentation of PLC programs, electrical and controls as-builts, robot programs, fabrication drawings, project records, and equipment modification histories.
• Ensure all work meets applicable food safety, GMP, OSHA, NEC, and company safety and regulatory requirements.

Qualifications

Maintenance Technician II

• High school diploma or GED required; associate degree or completion of a formal apprenticeship or trade program in industrial maintenance, electrical, or mechanical fields preferred.
• 3–5 years of hands-on maintenance experience in a manufacturing environment, preferably food or bakery production.
• Demonstrated proficiency in troubleshooting mechanical and electrical systems; working knowledge of motors, VFDs, pneumatics, and control systems.
• Ability to read and interpret electrical schematics, mechanical drawings, and equipment manuals independently.
• Experience with CMMS software for work order management and documentation.
• Proven ability to work independently, prioritize tasks, and manage time effectively in a fast-paced production environment.
• Strong communication skills with the ability to coordinate effectively with vendors, contractors, and internal teams.
• Physical ability to lift up to 50 lbs, work at heights, and perform tasks in warm and physically demanding conditions.

Maintenance Technician III

• High school diploma or GED required; associate or bachelor's degree in industrial technology, electrical engineering technology, mechatronics, robotics, or a related field strongly preferred.
• 10+ years of progressive maintenance experience in a manufacturing environment, with significant experience in food or bakery production preferred.
• Advanced PLC programming and troubleshooting expertise required; proficiency with Allen-Bradley (Rockwell), Siemens, or equivalent platforms; experience with multiple platforms preferred.
• Demonstrated experience with electronic controls diagnosis and repair, including servo systems, VFDs, motion control, and instrumentation at the component level.
• Hands-on experience maintaining and troubleshooting industrial robotic systems; familiarity with major robot brands (FANUC, ABB, KUKA, Yaskawa, or equivalent) preferred.
• Working knowledge of advanced diagnostic tools including data loggers, thermal imaging cameras, vibration analyzers, and power quality meters.
• Hands-on fabrication skills including MIG/TIG welding, cutting, and basic machining; ability to read and produce mechanical drawings, electrical schematics, and controls documentation.
• Proven experience contributing to capital projects, equipment installations, or facility automation upgrades.
• Strong analytical and structured problem-solving skills; experience with RCA methodologies (5-Why, Fishbone, FMEA, etc.).
• Experience with CMMS platforms for PM program management, equipment history tracking, and reliability reporting.
• Excellent communication skills with the ability to explain complex technical issues clearly and develop the skills of less experienced team members.
• Physical ability to lift up to 50 lbs, work at heights, and perform tasks in warm and physically demanding conditions.