Property Management Associate: Operations & Tenant Care

Essential Duties and Responsibilities: Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards. Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits. Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements. Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges. Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems. Assist in coordinating tenant move‑ins and move‑outs, and "walk‑through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition. Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services. Assist with bidding activities. Review tenant billings for accuracy and approval; review aging reports and collections efforts. Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors. Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training. Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures. Assist with client communications; prepare and deliver timely, accurate, and complete reports. Perform other duties as assigned. Qualifications: Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred Intermediate skills with Microsoft Office Suite required Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations Intermediate level of analytical and quantitative skills required Strong organizational skills with an inquisitive and entrepreneurial mindset Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team Must possess the desire to lead and receive instruction on development of leadership skill set Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions Ability to travel daily to assigned properties as necessary Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client Ability to read and write English in order to understand manuals and procedures, and to write reports Physical Requirements: Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Lincoln Property Company