Entry-Level Customer Service Representative

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused

Entry-Level Customer Service Representative (CSR)

to join our team in Milwaukee, WI. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries. Key Responsibilities

Respond to customer inquiries via phone, email, and in person Assist customers with ride bookings, scheduling changes, and service-related questions Provide accurate information regarding transportation services and company policies Update customer information within company systems Deliver excellent customer service in every interaction Qualifications

High school diploma or equivalent required Strong communication and interpersonal skills Basic computer proficiency and data entry skills Ability to multitask and work in a fast-paced environment Professional and customer-focused attitude Salary Range

$18 – $28 per hour

, based on experience and qualifications Benefits

Paid training Paid time off (PTO) Health, dental, and vision insurance eligibility Opportunities for career growth and advancement Employee transportation discounts Stable full-time schedule Supportive and collaborative work environment