Front of House Shift Leader

Front of House Leader

Tuition benefits for team members who work more than 25 hours per week.

At Chick-fil-A, we are always keeping an eye out for leaders who are friendly, enthusiastic, and who genuinely enjoy serving and leading others. Front of House Leaders play a vital role in ensuring excellent guest experiences, coaching team members, and maintaining a positive and productive environment. This leadership role is a stepping-stone to a successful career in business and management.

We also offer many other great benefits such as:

• A fun and engaging work environment where you can positively influence others.
• Flexible schedules, with all restaurants closed on Sundays.
• Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
• Leadership opportunities to gain real-world management experience to help you reach your professional goals.
• Competitive pay and growth opportunities.

Responsibilities

We are looking for leaders who exhibit the following qualities:

• Consistency and Reliability
• Strong Leadership Skills
• Cheerful and Positive Attitude
• Values Teamwork
• Passion for Serving and Helping Others

As a Front of House Leader, you will be expected to:

• Lead and develop team members through training, coaching, and feedback.
• Ensure excellent customer service by modeling hospitality and resolving guest concerns.
• Support and uphold the restaurant’s vision and values.
• Maintain operational excellence by overseeing daily shifts, delegating tasks, and ensuring food safety and cleanliness standards.
• Effectively communicate with team members, managers, and guests.
• Multitask efficiently in a fast-paced environment while maintaining accuracy and quality.

Requirements

Applicants must be able to:

• Lead by example with a positive and professional attitude.
• Smile, create eye contact, and connect emotionally with guests.
• Stand and work on their feet for several hours at a time.
• Motivate and encourage team members to achieve goals.
• Prior leadership or supervisory experience preferred but not required.

Why Work at Chick-fil-A?

A leadership role at Chick-fil-A is more than just a job—it’s an opportunity to grow personally and professionally.

• Flexible Hours : We understand commitments to family, school, and community, and will work to create a balanced schedule.
• Closed Sundays : A guaranteed day off each week to rest and spend with family or friends.
• Great Work Environment : Chick-fil-A team members are highly valued, and our high retention rate is proof that people enjoy working here.
• No Experience Necessary : We provide comprehensive training and ongoing leadership development.

At Chick-fil-A, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. Team members who work at Chick-fil-A are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you with are an excellent stepping-stone to a successful future in the world of business and hospitality.