Client Concierge Health and Wellness

Job Description

Job Description

Join Lindora Buffalo in Amherst, NY Think Hospitality studio for Metabolic Health, Weight loss Wellness Clients. You can change someone's life for the better every day.

Are you passionate about health, wellness, and creating unforgettable client experiences? Do you thrive in a fast-paced, supportive environment where you can truly make a difference? Lindora is looking for a Client Concierge to be the welcoming face of our Amherst studio and play a key role in transforming lives.

Why You'll Love Working Here

Competitive pay with exciting performance-based bonus opportunities.

Daily opportunities to make a meaningful impact on clients lives.

Big employee discounts on products and services.

A supportive, energetic team and a positive work culture in our Amherst studio.

If you're looking for a fulfilling role where you can empower others, grow professionally, and be part of a trusted leader in science-backed wellness, we want to hear from you.

Responsibilities

• Greet clients warmly and make them feel seen, heard, and supported from day one.
• Guide clients through their visits, including weigh-ins and progress assessments.
• Clearly explain our personalized programs and cutting-edge treatments.
• Assist with scheduling, follow-ups, and keeping clients aligned with their goals.
• Assist with celebrating client milestones, and promote their stories to create community awareness.
• Provide ongoing support, motivation, and answers to client inquiries.
• Work closely with the General Manager and medical team to ensure smooth operations.
• Coach clients on nutrition and healthy lifestyle choices.
• Represent Lindora at community events and promotional opportunities.

Requirements

• A warm, people-focused communicator with a love for wellness.
• Experience in Med Spa, fitness, or hospitality is a plus.
• A motivated self-starter who thrives in a collaborative, goal-driven setting.
• Comfortable using technology to manage schedules, communications, and records.
• Driven to meet and exceed goals, especially in sales and service.
• Adaptable, positive, and eager to grow with a mission-driven brand.

Benefits
Hands on Training###Flexible Schedule###Employee Discounts###Monthly Team Bonus Opportunity/ Prizes###Team Meetings###