Transition Coordinator

Medical Assistant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Opportunities with Reliant Medical Group. When you join Reliant, you'll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we're at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you'll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life's best work.(sm)

Reliant Medical Group is seeking a compassionate, enthusiastic, and professional Medical Assistant (MA).

Position Details

• Location: 275 Grove St, Auburndale, MA 02466 (Hybrid role - will be working remote when not in office)
• Department: Care Coordination
• Schedule: Full-time; Monday - Friday 8:00am-4:30pm or 8:30am-5:00pm

If you live near Auburndale, MA, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Primary Responsibilities

• Performs a variety of activities that support the clinical, business, and program-related work of the clinical staff in the Care Management Department
• Collaborates with clinical and non-clinical staff across multiple sites within the organization to ensure timely contact of patients discharged from hospital and skilled nursing facilities to assess needs of patients and/or family and documents contact in the appropriate database
• Consistently exercise sound decision-making skills while demonstrating the ability to multi-task, prioritize daily workload and seek assistance when necessary

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma/GED
• Graduate from an Accredited Medical Assistant Program with a certificate and completed an externship with 3+ years of relevant experience OR EMT Certification with 3+ years of relevant experience OR CNA Certification with 3+ years of relevant experience
• Proficient in various software applications such as Microsoft Office Excel, Word, and Outlook
• Access to reliable transportation and valid US driver's license

Preferred Qualifications

• Proven experience in telephone contact with patients within an ambulatory practice setting
• Electronic Medical Record experience
• Knowledge of Excel spreadsheets with ability to sort data
• Basic clinical skills and demonstrated excellent customer service skills
• Excellent organizational, interpersonal, written, and verbal communication skills
• Effective problem-solving skills

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.