Field Technician I

Artech

Join our team in Indianapolis, IN, where you will have the opportunity to work in a dynamic and challenging environment. We are seeking a motivated individual with a strong technical skillset to assist in the installation and maintenance of our network infrastructure.

Requirements

Must possess a valid driver's license.
Candidate must drive their own vehicle.
Technical skillset with the ability to follow installation standards and possess good comprehensive skills.
Telecom background, with experience in the installation of Fiber Optic Cable and Testing.

Key Responsibilities

Utilize hand tools, testing instruments, and computerized devices for installation and troubleshooting.
Diagnose network or equipment issues under pressure and provide timely solutions.
Ensure accuracy in installations, repairs, and documentation to prevent service interruptions and compliance violations.
Maintain tools, test sets, and electronic equipment including fiber optic transmission equipment, Lightwave multiplexing equipment, AC and DC power equipment.
Assist in the installation, provisioning, testing, and maintenance of DS0 through OC192 services.
Monitor and locate routes, execute restoration in the event of a service interruption, and proactively respond to potential problem areas to ensure network integrity.
Update installation records, log information on trouble tickets, and provide status updates and reports on assignments.
Perform preventive and scheduled maintenance and inspections on equipment and critical infrastructure, including HVAC systems and high-voltage electrical systems.
Assist in the installation, change, decommissioning, and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET, and IP network layers.
Utilize industry-standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
Coordinate shipping and receiving of company and customer materials.
Learn and use systems and applications required to perform job functions effectively.
Provide regular status updates and reports on problem situations to management.

Non-Technical Skills

Excellent verbal communication skills for interacting with customers and team members.
Strong collaboration and teamwork abilities.
Critical thinking and problem-solving skills.
Effective time management and customer obsession.

This is an entry-level position with normal work hours of 7-4 or 8-5, with no on-call requirement.

Apply

Vacancy posted 7 hours ago

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