Patient Services Specialist
Bookmark Medical
Job Description
Job Description
Provider-Centered. Patient-Focused. Built for What Healthcare Should Be.
At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients.
Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over.
Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day.
If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you.
Schedule
This is a full-time, clinic-based position with a consistent Monday through Friday schedule.
- Monday–Friday, 8:00 a.m.–5:00 p.m.
- 8-hour shifts with a 30-minute lunch break
- Clinics are closed on weekends — no Saturday or Sunday shifts
What you’ll do
You’ll create a smooth, supportive experience for every patient by:
- Greeting patients and checking them in with warmth and professionalism
- Managing incoming calls, messages, and patient inquiries
- Scheduling appointments, referrals, follow ups, and co pays
- Assisting with insurance verification and prior authorizations
- Supporting clear communication between patients and providers
- Updating and maintaining accurate information in the EHR
- Helping keep the front desk organized, efficient, and patient ready
What you bring
- Experience in healthcare, customer service, or administrative role
- Strong communication and interpersonal skills
- Comfort working in a fast paced, team-oriented environment
- EHR proficiency (Athena or eCW preferred)
- A positive attitude and a commitment to patient centered service
Why you’ll Love Working Here
We take care of our team so they can take care of patients. Benefits include:
- Medical, dental, and vision coverage
- Company funded HSA + exclusive healthcare discounts
- 401(k) with company match
- Company paid life insurance
- Flexible time off + Vacation Exchange Program
What We Value
Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other.
Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Patient Services Specialist in Brighton, MA vacancy
$48.61k - $66.85k
...About the Opportunity JOB SUMMARY Reporting to the Patient Care and Operations Manager, the Patient Service Specialist performs an array of administrative duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties...SuggestedFull timeWork experience placementWork at officeNight shift- ...Hospital, Inc. is seeking an administrative professional to support clinical service operations under supervision. This role handles routine clerical duties, scheduling, check-in/out, and related patient workflow tasks. Candidates should have a High School Diploma, 2-3 years...SuggestedWork at office
- ...Center is hiring a Food and Nutrition Representative to deliver patient meals, assemble trays, and maintain carts and equipment. The... ...schedule with 12-hour shifts, up to 40 hours per week, in the Food and Nutritional Services department. #J-18808-Ljbffr Boston Medical CenterSuggestedFull timeRotating shiftAfternoon shift
- ...Center, Corp. seeks a Food and Nutrition Representative to deliver patient meals, assemble trays, and maintain carts per diet orders and... ...staff to ensure accurate patient information and timely service. The role requires at least two years in food service or customer...SuggestedFull timeRotating shiftDay shiftAfternoon shift
- ...Provider-Centered. Patient-Focused. Built for What Healthcare Should Be. At Bookmark Medical, we are building a healthcare experience... ...ready What You Bring Experience in healthcare, customer service, or administrative role Strong communication and...SuggestedFull timeLocal areaMonday to FridayFlexible hoursShift workWeekend work
- ...at a Brigham and Women’s Hospital site. You will handle scheduling, front-desk tasks, patient check-in/out, and billing-related processes with attention to accuracy and patient service. Applicants should have 2-3 years of office experience and be proficient with the...Hourly payDaily paidWork at office
- PhyNet Dermatology LLC is seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team at multiple practices and facilities in West Roxbury, MA. You will manage patient registration, appointment scheduling, and clinical...
- PhyNet Dermatology LLC in Boston seeks a detail-oriented Patient Services Representative - Front Desk to join our healthcare team. You will manage registration, appointment scheduling, and coordinate clinical calls across multiple practices, ensuring smooth patient flow...Work at office
- Socket.dev is seeking a Patient Services Representative at the front desk to support registration, appointment scheduling, and clinical call coordination across practices. The role focuses on delivering a seamless patient experience and efficient operations in a healthcare...
- Mass General Brigham's Newton-Wellesley Hospital is seeking a Patient Meal Service Associate to deliver meals to patients, ensure diet orders match tray content, and act as a liaison between Nutrition and Food Service and nursing units. This on-site role uses the CBORD...
- ...support professional to assist healthcare providers in a fast-paced ambulatory setting. You will act as the primary interface between patients and the medical team, handling scheduling, registrations, and billing coordination. Responsibilities include booking appointments,...
- Beth Israel Lahey Health in Boston, MA is seeking a dedicated Patient Service Representative to support surgical front desk operations. You will greet patients, collect co-pays, schedule appointments, verify referrals, and maintain accurate demographics in the electronic...
- Provider-Centered. Patient-Focused. Built for What Healthcare Should Be.At Bookmark Medical, we are building a healthcare experience rooted... ...patient readyWhat You BringExperience in healthcare, customer service, or administrative roleStrong communication and interpersonal...Full timeLocal areaMonday to FridayShift workWeekend work
- Mass General Brigham is seeking a Parking Attendant to enforce parking regulations and provide courteous customer service at the Cambridge site. Responsibilities include issuing warnings and citations, directing traffic, and assisting the public with information and safety...
- Beth Israel Deaconess Hospital Needham is seeking a full-time Evening Patient Transporter to support multiple units. You will transport patients, respond to pages, and assist with safe patient handling, reporting observations to nursing staff as needed. Candidates must...Full timeAfternoon shift
$15.14 - $21.15 per hour
...complete all assigned daily tasks to ensure smooth day to day operations in the physician practice. The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over...Full timeWork at officeFlexible hoursSt Elizabeth's Medical Center
Boston, MA3 days ago$18.13 - $29.9 per hour
...Patient Service Specialist This position is to function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day to day operations in the BHMG physician practice. The Patient Service Specialist must maintain a professional...Work at officeShift work$15.14 - $21.15 per hour
...Boston Medical Center is looking for a Medical Assistant I /Patient Service Specialist to ensure efficient daily operations in the physician practice. Responsibilities include assisting providers, rooming patients, taking vital signs, and maintaining accurate EMR records...Hourly payBoston Medical Center
Boston, MA1 day ago- ...people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical...Full timeWork at officeRemote work
$17.79 - $25 per hour
...completing all assigned daily tasks to ensure smooth day‑to‑day operations in the physician practice. The Medical Assistant I / Patient Service Specialist (PSS) I must maintain a professional, positive manner when communicating with patients and all customers in‑person, over...Hourly payFull timeWork at officeFlexible hours$15.14 - $21.15 per hour
...completes all assigned daily tasks to ensure smooth day‑to‑day operations in the physician practice. The Medical Assistant I /Patient Service Specialist (PSS) I maintains a professional, positive manner when communicating with patients and all customers in‑person, over the...Hourly payWork at officeFlexible hours- AFC is seeking a diligent Medical Clerk to support daily clinic operations in Chelmsford, MA. You will greet patients, collect insurance information, register new patients, and verify coverage while ensuring accurate documentation and orderly billing processes. The role...
- Beth Israel Lahey Health in Massachusetts seeks a friendly Front Desk/Patient Access representative to greet patients, verify demographics, register and schedule appointments, and collect co-pays. You will serve as a central communications point to support care delivery...
$18 - $20 per hour
Overview Position: Patient Service Specialist Location: 9 Pond Lane Concord MA 01742 Type of Employment: Part Time Schedule: Weekdays, four evening shifts from 3pm-8pm Compensation: $18.00 - $20.00/hour When patients enter our outpatient physical therapy centers,...Part timeAfternoon shiftWeekday work- Atrius Health in Massachusetts is hiring a full-time Patient Service Representative. This remote-to-office role handles patient inquiries via phone or digital channels, supports appointment management, and ensures data accuracy in EMR systems. You will work 8:30 am-5:00...Remote jobFull timeWork at office
- Acton Medical Associates, P.C. (an Optum family business) is seeking a Patient Services Representative to manage the front-end of the patient experience. You will greet patients, verify demographics and insurance, collect co-pays, and schedule appointments to ensure smooth...
- South Shore Health System in Weymouth, MA is seeking staff for Nutrition and Food Services to support patient meal delivery and menu selections. The role emphasizes reviewing diets with patients, ensuring accurate meal orders, and maintaining sanitation standards within...
- ...seeking a Full-Time Nurse Community Health Worker/Care Coordinator. This role serves as the primary contact for patients, providing exemplary customer service and ensuring efficient patient registration. The ideal candidate will have at least a high school diploma and...Full time
- Select Medical location in Concord, MA is seeking a Patient Service Specialist for a part-time position with evening shifts (3pm-8pm). The role focuses on greeting patients, registering them, scheduling appointments, and handling routine insurance and payment tasks to...Part timeAfternoon shift
- Boston Vision in the Wellesley location is seeking a friendly and motivated Patient Services Representative to be the first point of contact for patients. The role involves scheduling appointments, maintaining patient records, answering calls, and checking patients in...Full timeMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Services Specialist. Be the first to apply!
Related searches
- community services specialist Brighton, MA
- facility service associate Brighton, MA
- information technology and services consultant Brighton, MA
- public service officer Brighton, MA
- service consultant Brighton, MA
- service advisors Brighton, MA
- services specialist Brighton, MA
- service worker Brighton, MA
- honda service advisor Brighton, MA
- service delivery associate Brighton, MA