Communications Coordinator

Job Description

Job Description

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for a Communications Coordinator. This hybrid role will be based in one of our offices in Little Rock, Fayetteville, or Fort Smith, Arkansas .

POSITION SUMMARY

Summit Utilities is seeking a motivated Communications Coordinator to join our team. This role is responsible for executing internal communications programs across Summit Utilities, Inc. and its operating companies, while also supporting external communications efforts. The Communications Coordinator will play a key part in drafting company-wide communications, managing our internal communications calendar, and partnering with departments to create clear, consistent messaging. The role will help find innovative ways to drive team member engagement and act as a vital bridge between team members and leadership.

The ideal candidate is a strong collaborator with solid writing, editing, and proofreading skills, who is passionate about creating a connected and informed workplace.

PRIMARY DUTIES AND RESPONSIBILITIES

• Implement Summit’s internal communications strategy across all departments and operating companies.
• Draft, edit, and distribute company-wide communications, including announcements, updates, and policy information via email and other channels.
• Manage daily, weekly, and monthly internal communications, ensuring timely dissemination of materials.
• Maintain and oversee Summit’s internal communications calendar to coordinate messaging and content deadlines.
• Partner with internal departments to develop and align on strategic messaging initiatives.
• Drive internal engagement through active oversight and maintenance of Summit’s intranet and digital platforms.
• Manage the project development, content creation, and execution of quarterly company newsletters.
• Support the design, creation, and editing of all internal-facing presentations, notably in PowerPoint.
• Provide internal communication-related trainings and resources as needed.
• Lead internal and crisis communications, ensuring consistent, clear, and calm messaging during critical events.
• Act as a bridge between team members and leadership, fostering open communications and a connected workplace.
• Advocate for both team members and the organization by driving collaboration, engagement, and productivity-focused initiatives.
• Respond to communication-related issues and requests in a timely and professional manner.
• Assist with external communications efforts, including drafting press releases, monitoring media engagement, and supporting community relations.
• Work collaboratively with external stakeholders to share the company’s message and story at public events or external functions when appropriate.
• Assist with content for reports, articles, publications, and aid in organizing volunteer outings, coding invoices, managing budgets, and facilitating company events.
• Support additional Communications, Corporate Affairs, Sustainability, and Marketing projects as required.

EDUCATION AND WORK EXPERIENCE

• Bachelor’s degree (B.S.) in Communications, Journalism, Public Relations, Marketing, or a related field.
• 3+ years of experience in communications, public affairs, community affairs, marketing, or applicable field preferred.
• Experience in corporate or internal communications within a multi-site or holding company structure.

KNOWLEDGE, SKILLS, ABILITIES

• Proficiency in Microsoft PowerPoint and Word.
• Exceptional writing, editing, and proofreading skills with high attention to detail.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook).
• Experience working collaboratively across multiple departments and with various stakeholders.
• Confident, professional presence with the ability to interface with senior and executive leaders.
• Familiarity with content management systems (CMS) and email marketing platforms.
• Experience with graphic design software or presentation design tools.
• High attention to detail, strong organizational skills and meticulous analytical capability
• Demonstrated professional experience in a communications, public relations, or marketing role.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.