Technical Program Manager (TPM) :: Remote (West coast candidates only)

$110k - $120k

Full-time

Talent Movers

Pennsylvania

Technical Program Manager (TPM)

Location : Remote (West coast candidates only)

Salary : $110k- $120k/Annum per annum + benefits

FTE Preffered

Target Profile: Technical Program Manager (TPM)
Core Initiative: Lead an end-to-end contact center modernization, specifically migrating legacy systems to AWS Connect with a complex Salesforce integration.
Non-Negotiable Skills: Exceptional stakeholder management and executive-level communication; must effortlessly bridge the gap between business leaders and technical engineering teams.
Required Domain Experience: Proven track record managing large-scale call center or contact center migrations.
Ideal Tech Stack Expertise: Familiarity with AWS Connect architecture, call routing workflows, and Salesforce (Service Cloud/CRM) integration points.
Key Responsibilities: Driving project timelines, aligning cross-functional teams, mitigating migration risks, and ensuring seamless delivery of the new tech stack.

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Vacancy posted 1 day ago

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