Routing Optimization Analyst

Routing Optimization Analyst

Position Summary

The Routing Optimization Analyst is a senior technical role reporting to the Logistics Manager. This position is responsible for leading large-scale route optimization and logistics improvement projects across Athens Services’ municipal service areas in the greater Los Angeles region. Combining advanced GIS capabilities with deep logistics and operational knowledge, the Geospatial Routing Specialist designs optimal routes across all lines of business, analyzes performance data, and drives measurable improvements in efficiency, cost, and service quality. This role operates from a centralized office location with travel to division sites for project execution, field observations, and coordination with operations teams.

Essential Responsibilities

Route Optimization & GIS Analysis

• Lead the design, optimization, and implementation of routes across all lines of business — residential collection, commercial front-load, roll-off, back yard service (BYS), street sweeping, and equipment delivery — using GIS platforms (ArcGIS, QGIS) and route optimization software (RouteSmart, Descartes, or comparable).
• Develop dynamic routing solutions for on-demand service lines (roll-off delivery/pickup, bin/cart equipment replacement) that produce optimized daily route plans from incoming work orders.
• Design and optimize multi-vehicle coordinated routing for operations requiring sequenced vehicle timing, including scout operations (staging equipment ahead of main collection vehicles to prevent delays) and Back Yard Service (BYS) operations (coordinating smaller service trucks with centralized mother truck staging locations to minimize vehicle downtime).
• Perform advanced spatial analysis including network analysis, service territory mapping, geocoding, and drive-time modeling to support route planning and service area management.
• Build and maintain geospatial databases, route models, and digital mapping assets for all assigned divisions.
• Lead service expansion projects, barrel conversion deployments (2-stream to 3-stream, SB 1383 compliance), disposal site change reroutes, and load consolidation initiatives.
• Implement optimized routes into Soft-Pak (system of record) and MobilePak (driver-facing tablets), ensuring accuracy and operational readiness.

Operational Analysis & Performance Metrics

• Analyze operational data across key metrics: stops, lifts, tons, yards, miles, disposal trips, time-at-customer, arrival vs. planned arrival, and total shift time.
• Develop and monitor KPIs to measure route efficiency, driver productivity, and service quality by division.
• Prepare data-driven reports and dashboards using Tableau, Excel, or similar tools to communicate findings and recommendations to leadership.
• Conduct cost-benefit analyses for route changes, fleet optimization, and service area modifications.

Project Management & Collaboration

• Manage multiple concurrent logistics projects across divisions and lines of business, including reroutes, rebalancing, sequencing, and new contract builds.
• Coordinate with operations, finance, billing, and outreach teams to ensure successful project execution and stakeholder alignment.
• Track and manage project assignments, milestones, and deliverables using project management platforms (Monday.com or similar) to maintain visibility and accountability across concurrent initiatives.
• Conduct field observations at division sites to validate route designs, gather feedback, and assess real-world operating conditions.
• Present project plans, progress updates, and results to senior leadership and executive teams.

Training & Continuous Improvement

• Mentor and support team members on GIS tools, routing software, and analytical best practices.
• Develop and document standard operating procedures for route design, optimization, and implementation workflows.
• Identify and recommend technology enhancements, process improvements, and industry best practices to strengthen the Logistics department.

Required Qualifications

• Experience: 5+ years of experience in geospatial analysis, route optimization, logistics planning, or transportation operations, with at least 2 years leading or managing complex projects.
• Education: Bachelor’s degree in GIS, Geography, Urban Planning, Logistics, Supply Chain Management, Engineering, or a related field.
• GIS Skills: Proficiency in ArcGIS, QGIS, or comparable GIS platforms with experience in spatial analysis, network analysis, geocoding, and map production.
• Route Optimization: Hands-on experience with route planning and optimization software (RouteSmart, Descartes, Roadnet, or similar).
• Analytical Tools: Advanced Excel proficiency; experience with Tableau, Power BI, Crystal Reports, or similar reporting/visualization tools.
• Communication: Strong written and verbal communication skills with the ability to translate technical data into actionable recommendations for non-technical audiences.
• Project Management: Proven ability to manage multiple projects simultaneously with cross-functional coordination.
• Driver’s License: Valid Class C Driver’s License with acceptable driving record.

Preferred Qualifications

• Experience in waste management, solid waste collection, environmental services, or municipal services industry.
• Familiarity with waste management ERP systems such as Soft-Pak or Routeware.
• Proficiency with GPS/telematics platforms (Samsara, Verizon Connect, or similar) for establishing route baselines, monitoring post-optimization route adherence, and analyzing operational performance.
• Experience leveraging on-vehicle camera systems (Samsara, 3rd Eye, Waste Vision, or similar) for stop-level service verification, pickup location review, and time study analysis of equipment service durations.
• Knowledge of California regulatory requirements including SB 1383 and municipal franchise agreements.
• Experience with parcel-level data audits, account reconciliation, and desktop audit methodologies.
• Database querying skills (SQL) for operational data extraction and analysis.
• GISP certification or equivalent professional GIS credential.

Physical and Environmental Demands

• Frequent sitting and use of computer-based tools and GIS software for extended periods.
• Occasional standing, walking, and travel to division site locations for field observations and meetings.
• Occasional exposure to environmental factors such as noise, dust, or outdoor weather conditions during site visits.
• Capability to perform the physical requirements of the role with or without reasonable accommodations.

Salary range - $80,000 - $120,000 - dependent on experience

Benefits

• Comprehensive benefit package: Medical, Dental, Vision
• 401K with Profit Sharing and Company Match
• Employee Assistance Program
• Life Insurance
• Paid Vacation and Sick Time
• Recognition Programs
• Professional Development and Learning Opportunities

Athens Services will consider qualified applicants with criminal histories for employment in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance requirements and any other applicable state, federal, or local laws. EEO/M/F/disability/veteran