Get new jobs by email
- ...Call Center Workforce Real-Time Analyst Join our vibrant team at OneTouch Direct as a Call Center Workforce Real-Time Analyst, where your quick thinking and analytical skills will make a real impact! We are a leading provider of contact center solutions, and we pride...SuggestedWork at officeImmediate start
- ...WFM Analyst MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.... ...the below qualities: ~3 years in workforce management, scheduling, or real-time...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote workShift work
- ...Workforce Management Analyst The Workforce Management Analyst creates, implements, and maintains workforce... ...management in the Luxottica Service Center. This includes forecasting and... ...analysis tools and software, including call center software technology are required...SuggestedWork from homeFlexible hours
$80k - $90k
...Global Workforce Management Analyst Are you ready to be the strategic mind behind our operations? As a Workforce Management Analyst at SIXT,... ...be the driving force behind optimizing our global contact center operations, turning data into actionable insights that power...SuggestedImmediate startWorldwideNight shiftWeekend workSixt
San Francisco, CA2 days ago- ...Workforce Management Analyst Curious about how precise forecasting supports seamless customer service? As... ...Management Analyst at Spectrum, you will analyze call volume trends and recommend staffing solutions to optimize contact center operations. Your expertise in workforce...SuggestedWork at office
- ...are seeking a highly skilled Senior Workforce Management (WFM) Analyst to own forecasting, capacity planning... ...across our inbound and outbound contact center operations. This role requires strong... ...Grove Job Category Corporate - Call Center/Customer Service Pay Class Full...SuggestedFull timeTemporary workWork experience placement
$63.59k - $114.45k
...members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Workforce Management Analyst I, you will be responsible for contact or claims center workforce management performance such as daily staff requirements, schedule efficiency, and...SuggestedFull timeWork experience placementH1bWork at officeRemote work- ...Responsibilities include monitoring schedules, communicating with operations and clients, and generating reports. Applicants must have call center operations experience, strong customer service skills, and proficiency with communication tools. This role is 100% onsite,...Suggested
- ...Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of... ...procedures). ~ Make recommendations for improvements in call statistics. ~ Capture web analytics data...SuggestedFull timeWork experience placementSeasonal workLive inWork at officeLocal areaRemote work
Wisemen Multimedia, LLC
Chamblee, GAmore than 2 months ago $28 - $33.5 per hour
...Workforce Analyst The Workforce Analyst is responsible for forecasting contact volume, staffing requirements, and scheduling to ensure... ...years of Workforce Management or analytics experience in a call center or contact center environment Strong understanding of call...SuggestedTemporary workSeasonal workWork at officeRemote workFSAStore.com
Washington DC6 hours ago$24.86 - $37.29 per hour
...Workforce Optimization Analyst Hourly Pay Range: $24.86 - $37.29 - The hourly pay rate offered is determined by a candidate's expertise and... ...Optimization. This role is responsible for ensuring that the call center operates efficiently by optimizing staff scheduling,...SuggestedHourly payFull timeTemporary workPart timeImmediate startMonday to FridayShift workEndeavor Health Services
Skokie, IL3 days ago- ...SUPERVISORY PROGRAM ANALYST (WORKFORCE DEVELOPMENT) You will serve as a SUPERVISORY PROGRAM ANALYST (WORKFORCE DEVELOPMENT) for Shop 31 (... ...one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the...SuggestedPermanent employmentInterim roleLocal areaImmediate startRemote workRelocationShift workNight shift
US Department of Defense
Bremerton, WA2 days ago - ...Workforce Analyst The Workforce Analyst is responsible for conducting occupational employment and wage data collection in accordance with established survey procedures and guidelines. The role involves contacting employers to collect survey information, verifying submitted...Suggested
Cynet Systems
Frankfort, KY3 days ago $20.74 - $40.44 per hour
...Workforce Management Analyst Provides analyst support for workforce management activities including partnering... ...Provides analytical input related to call handle time/volume trends, and seeks... ...tools, including experience with call center operations policy and procedures, and...SuggestedHourly payFull timeWork experience placementWork at officeShift workMolina Healthcare
Sacramento, CA2 days ago- ...Human Resources Analyst, Workforce & HR Systems This position is located at The Christ Hospital Health Network's Central Business Office located in Norwood, OH. The Human Resources Analyst, Workforce & HR Systems is responsible for delivering high-quality analytics...SuggestedWork at office
The Christ Hospital Cardiovascular Associates
Cincinnati, OH4 days ago $20 - $25 per hour
...Workforce Real-Time Analyst Customer Care Remote work Shift: Eastern Primary Responsibilities... ...Continuous monitoring of the network call flow using Genesys, AT&T Call Attempt... ...parameters accordingly to maintain individual center efficiencies and support customer...Hourly payRemote workWork from homeWorldwideHome officeShift workNight shiftWeekend workDay shift- ...partners. You will be expected to meet defined call center performance goals on all parameters... ...samples with newly hired employees, or analyst learning new tasks Ensure proper... ...diverse talents they bring to our global workforce are directly linked to our success. We are...Local area
- ...organization as we fuel the world and each other! Summary The HRIS Senior Analyst will play a key role in the successful implementation of Workday, focusing on Security, Reporting, Workforce Planning, Prism Analytics, and People Experience (PEX). This position will...Full timeWork at officeRelocation package
- ...Workforce Scheduling Analyst At Gifthealth, we're revolutionizing the way people experience healthcare... ...and implement staffing plans to meet call volume forecasts and business objectives... ...analytical role, preferably in a call center or healthcare environment. ~ Strong...Full timeWork at officeRemote work
- ...Senior Workforce Enablement Analyst The Senior Workforce Enablement Analyst supports the Workforce Enablement Manager by providing analytical, operational, and execution support to ensure HDES technicians are effectively enabled through accurate data, insights, and...Permanent employmentWork experience placementNight shift
- ...Assistant Workforce Management Analyst AssistRx combines technology, talent, and healthcare expertise to help life sciences companies improve... ...Management Analyst plays a critical role in optimizing call-center operations across Patient Solutions and other business units...
- ...communities around the globe. How Will You Make An Impact? This position will help build out and oversee Jabil’s contingent workforce program, ensuring compliance, optimizing supplier performance, and driving continuous improvement. Serving as the primary liaison...Contract workLocal areaWorldwide
Jabil
Saint Petersburg, FL2 days ago $71.6k - $90k
...Resources. The Partnership serves as a strategic center responsible for planning and implementing... ..., payroll, other HR related service, call/service center experience, or in a other... ...to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives...Work at officeLocal areaShift workUniversity of California
Irvine, CA6 hours ago- Job Title: Workforce Identity Analyst Location: Berkeley Heights Job Description Responsibilities Manage identity lifecycle processes (Joiners, Movers, Leavers) via SailPoint IIQ. Lead/support access certification campaigns, entitlement remediation, and nested group...
- ...Scheduling Analyst The Scheduling Analyst supports enterprise-wide workforce efficiency by developing data-driven staffing plans and property-specific schedules that align with business demand, service standards, and labor requirements. Working cross-functionally with...
- A mental health service organization seeks a Workforce Analyst to monitor staffing for Crisis Services. The role involves managing daily attendance, processing leave requests, and ensuring adequate workforce planning. Ideal candidates should possess a Bachelor's degree...Remote job
$70k - $104k
A leading tech company is seeking a Workforce Management Analyst to support staffing and scheduling decisions. This role requires strong analytical skills and collaboration across teams to monitor performance and ensure effective workforce practices. Candidates should...Remote job- ...Workforce Analyst | Forecasting And Report Development Support ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad...Full timeContract workPart timeFor contractorsApprenticeshipH1bWork at office
$104k - $150k
...goods where they need to go, and make mobility more efficient and accessible for all. We are searching for a Senior Business Analyst, Workforce Strategy to join the Operations Excellence team, who would be based in Dallas, TX. In this role, you will forecast, allocate,...Work experience placementWork at officeLocal area3 days per weekAurora Innovation
Dallas, TX6 hours ago- ...Forecaster The Demand Forecaster supports enterprise-wide workforce and operational planning by developing accurate, data-driven demand... ...environment Ability to: Collaborate with Scheduling Analysts and Managers to translate demand forecasts into staffing and scheduling...Temporary workShift work
