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- ...Call Center Workforce Real-Time Analyst Join our vibrant team at OneTouch Direct as a Call Center Workforce Real-Time Analyst, where your quick thinking and analytical skills will make a real impact! We are a leading provider of contact center solutions, and we pride...SuggestedWork at officeImmediate start
- Overview The organization is seeking a Workforce Scheduling Analyst to oversee the day-to-day schedules of... ...and implement staffing plans to meet call volume forecasts and business objectives... ...analytical role, preferably in a call center or healthcare environment. Strong...SuggestedImmediate startFlexible hoursWeekend workAfternoon shift
- A leading contact center solutions provider in Florida is seeking a skilled Call Center Workforce Real-Time Analyst to monitor call volume and agent activity. You will analyze performance metrics and provide insights to management, while collaborating with team leaders...Suggested
- ...Workforce Management Analyst The Workforce Management Analyst creates, implements, and maintains workforce... ...management in the Luxottica Service Center. This includes forecasting and... ...analysis tools and software, including call center software technology are required...SuggestedWork from homeFlexible hours
- ...WFM Analyst MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.... ...the below qualities: ~3 years in workforce management, scheduling, or real-time...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote workShift work
$80k - $90k
...Global Workforce Management Analyst Are you ready to be the strategic mind behind our operations? As a Workforce Management Analyst at SIXT,... ...be the driving force behind optimizing our global contact center operations, turning data into actionable insights that power...SuggestedImmediate startWorldwideNight shiftWeekend workSixt
San Francisco, CA2 days ago$80k - $90k
A leading mobility service provider is seeking a Workforce Management Analyst to drive optimization in global contact center operations. This role requires a minimum of 2 years of experience in workforce management software and strong analytical skills. You will monitor...Suggested- A leading mobility service provider is seeking a Workforce Management Analyst in San Diego. In this strategic role, you will optimize contact center operations by monitoring KPIs, ensuring efficient scheduling, and maintaining performance reports. The ideal candidate has...Suggested
- ...Workforce Management Analyst Curious about how precise forecasting supports seamless customer service? As... ...Management Analyst at Spectrum, you will analyze call volume trends and recommend staffing solutions to optimize contact center operations. Your expertise in workforce...SuggestedWork at office
- ...are seeking a highly skilled Senior Workforce Management (WFM) Analyst to own forecasting, capacity planning... ...across our inbound and outbound contact center operations. This role requires strong... ...Grove Job Category Corporate - Call Center/Customer Service Pay Class Full...SuggestedFull timeTemporary workWork experience placement
$63.59k - $114.45k
...members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Workforce Management Analyst I, you will be responsible for contact or claims center workforce management performance such as daily staff requirements, schedule efficiency, and...SuggestedFull timeWork experience placementH1bWork at officeRemote work- Workforce Management Analyst (Real Time Analyst) Coppell, TX Zoom Contact Center, Zoom WFM. If you post this job on a job board, please do not use company name or salary.... ...Responsibilities Monitor and manage real-time call center performance, including call volumes, AHT...SuggestedHourly payImmediate startVisa sponsorshipRelocation packageMonday to FridayFlexible hours1 day per week
- ...Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of... ...procedures). ~ Make recommendations for improvements in call statistics. ~ Capture web analytics data...SuggestedFull timeWork experience placementSeasonal workLive inWork at officeLocal areaRemote work
Wisemen Multimedia, LLC
Chamblee, GAmore than 2 months ago - ...Responsibilities include monitoring schedules, communicating with operations and clients, and generating reports. Applicants must have call center operations experience, strong customer service skills, and proficiency with communication tools. This role is 100% onsite,...Suggested
- ...SUPERVISORY PROGRAM ANALYST (WORKFORCE DEVELOPMENT) You will serve as a SUPERVISORY PROGRAM ANALYST (WORKFORCE DEVELOPMENT) for Shop 31 (... ...one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the...SuggestedPermanent employmentInterim roleLocal areaImmediate startRemote workRelocationShift workNight shift
US Department of Defense
Bremerton, WA2 days ago $20.74 - $40.44 per hour
...Workforce Management Analyst Provides analyst support for workforce management activities including partnering... ...Provides analytical input related to call handle time/volume trends, and seeks... ...tools, including experience with call center operations policy and procedures, and...Hourly payFull timeWork experience placementWork at officeShift workMolina Healthcare
Sacramento, CA2 days ago$28 - $33.5 per hour
...Workforce Analyst The Workforce Analyst is responsible for forecasting contact volume, staffing requirements, and scheduling to ensure... ...years of Workforce Management or analytics experience in a call center or contact center environment Strong understanding of call...Temporary workSeasonal workWork at officeRemote workFSAStore.com
Washington DC8 hours ago$24.86 - $37.29 per hour
...Workforce Optimization Analyst Hourly Pay Range: $24.86 - $37.29 - The hourly pay rate offered is determined by a candidate's expertise and... ...Optimization. This role is responsible for ensuring that the call center operates efficiently by optimizing staff scheduling,...Hourly payFull timeTemporary workPart timeImmediate startMonday to FridayShift workEndeavor Health Services
Skokie, IL3 days ago- ...Human Resources Analyst, Workforce & HR Systems This position is located at The Christ Hospital Health Network's Central Business Office located in Norwood, OH. The Human Resources Analyst, Workforce & HR Systems is responsible for delivering high-quality analytics...Work at office
The Christ Hospital Cardiovascular Associates
Cincinnati, OH4 days ago - ...Workforce Analyst The Workforce Analyst is responsible for conducting occupational employment and wage data collection in accordance with established survey procedures and guidelines. The role involves contacting employers to collect survey information, verifying submitted...
Cynet Systems
Frankfort, KY3 days ago - ...exceptional patient experience. We are seeking a Workforce Management Forecasting & Capacity Planning Senior Analyst to join our Operational Excellence team. This... ...strategy, staffing, and performance across our contact center and pharmacy operations teams. This is an ideal...Temporary work
- ...partners. You will be expected to meet defined call center performance goals on all parameters... ...samples with newly hired employees, or analyst learning new tasks Ensure proper... ...diverse talents they bring to our global workforce are directly linked to our success. We are...Local area
- ...Senior Workforce Enablement Analyst The Senior Workforce Enablement Analyst supports the Workforce Enablement Manager by providing analytical, operational, and execution support to ensure HDES technicians are effectively enabled through accurate data, insights, and...Permanent employmentWork experience placementNight shift
- ...Assistant Workforce Management Analyst AssistRx combines technology, talent, and healthcare expertise to help life sciences companies improve... ...Management Analyst plays a critical role in optimizing call-center operations across Patient Solutions and other business units...
$20 - $25 per hour
...Workforce Real-Time Analyst Customer Care Remote work Shift: Eastern Primary Responsibilities... ...Continuous monitoring of the network call flow using Genesys, AT&T Call Attempt... ...parameters accordingly to maintain individual center efficiencies and support customer...Hourly payRemote workWork from homeWorldwideHome officeShift workNight shiftWeekend workDay shift- ...organization as we fuel the world and each other! Summary The HRIS Senior Analyst will play a key role in the successful implementation of Workday, focusing on Security, Reporting, Workforce Planning, Prism Analytics, and People Experience (PEX). This position will...Full timeWork at officeRelocation package
$71.6k - $90k
...compensation, benefits, payroll, other HR related service, call/service center experience, or in a other related fields. Total Rewards:... ...Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and...Work at officeLocal areaShift workUC Irvine
Irvine, CA16 hours ago- ...Workforce Analyst | Forecasting And Report Development Support ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad...Full timeContract workPart timeFor contractorsApprenticeshipH1bWork at office
- A leading insurance provider is looking for a Workforce Management Analyst to oversee the operational performance of their call center. This role includes developing agent schedules, analyzing performance data, and improving operational efficiency. The ideal candidate...
$70k - $104k
A tech company is seeking a Workforce Management Analyst to support effective staffing and scheduling decisions. The role requires strong analytical skills to interpret data and optimize schedules, working collaboratively with global teams. Candidates should have at least...Remote job
