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- ...Workforce Management Analyst Senior This role requires associates to be in-office one day per week, fostering... ...Senior will be accurately predicting call volumes, average speed of answer (ASA)... ...field and a minimum of 2 years call center operations experience with 3 years...SuggestedTemporary workWork at officeLocal area1 day per week
- ...Workforce Management Analyst The Workforce Management Analyst creates, implements, and maintains workforce... ...management in the Luxottica Service Center. This includes forecasting and... ...analysis tools and software, including call center software technology are required...SuggestedWork from homeFlexible hours
- ...WFM Analyst MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.... ...the below qualities: ~3 years in workforce management, scheduling, or real-time...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote workShift work
- ...Job Description Job Description Contact Center Workforce Analyst Do you thrive in a fast-paced environment where your quick decisions and sharp... ...You’ll Do Optimize Service Levels: Monitor real-time call, chat, and email queues to keep service levels, ASA, and occupancy...SuggestedHourly payRemote workShift work
Community Choice Credit Union
Warren, MI11 days ago - ...Senior Workforce Management Analyst We are seeking a highly skilled Senior Workforce Management (WFM) Analyst to own forecasting, capacity planning... ..., and reporting across our inbound and outbound contact center operations. This role requires strong SQL expertise and...SuggestedTemporary workWork experience placement
$65.8k - $82.2k
...Workforce Management Analyst Here at ZEISS, we certainly can say we have been in business for over 17... ...plays a key role in ensuring the contact center operates efficiently and meets service... ...is responsible for forecasting call and contact volumes, developing optimized...SuggestedWork at officeLocal area- ...Job Description Job Description Analyst, Workforce Management Position Overview: This is an individual contributor role responsible for providing keen insights to assist with short and long-term strategic planning, business-making and resource alignment with...SuggestedTemporary workWork at officeFlexible hours
Carvana
Tempe, AZ26 days ago - ...Avangrid - Trumbull, CT - The Workforce Sustainability Senior Analyst is a key member of the Talent & Organizational Performance (TOP) training team. This position coordinates and implements data analysis and visualization to ensure the success of the team. In partnership...SuggestedPermanent employmentFull timeWork at office
Blue Community
Trumbull, CT3 days ago - ...Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of... ...procedures). ~ Make recommendations for improvements in call statistics. ~ Capture web analytics data...SuggestedFull timeWork experience placementSeasonal workLive inWork at officeLocal areaRemote work
Wisemen Multimedia, LLC
Chamblee, GAmore than 2 months ago $20 per hour
...Description Requisition Title: Vehicle Programs Analyst (049VV) US-MI- DearbornDescription At... ...) Plate Program · Support our Care Call Center · Provide traditional administrative... ...to building a diverse and inclusive workforce that respects and empowers the culture and...SuggestedHourly payFlexible hoursPercepta
Dearborn, MI25 days ago- ...Assistant Workforce Management Analyst AssistRx combines technology, talent, and healthcare expertise to help life sciences companies improve... ...Management Analyst plays a critical role in optimizing call-center operations across Patient Solutions and other business units...Suggested
$24.86 - $37.29 per hour
...Workforce Optimization Analyst Hourly Pay Range: $24.86 - $37.29 - The hourly pay rate offered is determined by a candidate's expertise and... ...Optimization. This role is responsible for ensuring that the call center operates efficiently by optimizing staff scheduling,...SuggestedHourly payFull timeTemporary workPart timeImmediate startMonday to FridayShift work- ...Corporate - Sr. Analyst Workforce Management This position is responsible for supporting scheduling... ...skillsets. Liaison with IT and other Center of Excellence groups to drive company-... ...a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at...SuggestedHourly payMinimum wageLocal area
$22.17 - $33.25 per hour
...compassion. With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient... ...on your employment status. Responsibilities The Workforce Real-Time Analyst will analyze call volume, staffing levels, schedule adherence, and call...SuggestedWork at officeFlexible hours- ...Analyst Workforce Planning Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue...SuggestedWork at officeLocal areaShift work
- ...Scheduling Analyst The Scheduling Analyst supports enterprise-wide workforce efficiency by developing data-driven staffing plans and property-specific schedules that align with business demand, service standards, and labor requirements. Working cross-functionally with...
$80k - $100k
...Senior Workforce Analyst The Senior Workforce Analyst is a key analytical role supporting the Account Management (AM) functions within the GTM organization at RxBenefits. This position combines strategic workforce planning with operational analytics to ensure balanced...Contract workTemporary workFor contractorsSeasonal workLocal areaRemote workShift work- ...Forecaster The Demand Forecaster supports enterprise-wide workforce and operational planning by developing accurate, data-driven demand... ...environment Ability to: Collaborate with Scheduling Analysts and Managers to translate demand forecasts into staffing and scheduling...Temporary workShift work
- ...Matters: Responsible for forecasting call volume and resource requirements necessary... ...Forecasting & Planning For contact centers, accurately predict call volumes, staffing... ...allocation. Assign appropriate skills in workforce mgmt. tool and routing profiles to...Temporary workWork at officeImmediate startShift work
$81.2k - $150.8k
...Analyst, PSC Workforce Management The Analyst, PSC Workforce Management will be responsible for the daily Novartis Patient Support Center (PSC) Workforce Management (WFM) operational execution. The role... ...a workforce tool and analyzing call statistics and designing...Local areaRemote workRelocation- ...Description Description: We are seeking a Workforce Scheduling Analyst to oversee the day-to-day schedules of... ...and implement staffing plans to meet call volume forecasts and business... ...analytical role, preferably in a call center or healthcare environment. ~ Strong...Immediate startFlexible hoursWeekend workAfternoon shift
giftHEALTH Inc
Columbus, OH22 days ago - ...Conduct new store manager training as needed ~ Other duties as assigned YOUR BACKGROUND: Previous working experience with workforce management systems Previous experience with scheduling in a retail environment (preferred) Previous retail management...Work experience placementWork at officeShift work
Victra - Verizon Wireless Premium Retailer
Raleigh, NC28 days ago $54.97k - $128.83k
...Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest... ...can tell a story. Leads regular senior-level reviews of workforce models, assumptions and performance drivers. Confidently...Work experience placementLocal areaImmediate startNight shiftWeekend work- ...Human Resources Analyst, Workforce & HR Systems This position is located at The Christ Hospital Health Network's Central Business Office located in Norwood, OH. The Human Resources Analyst, Workforce & HR Systems is responsible for delivering high-quality analytics...Work at office
- ...More dispatchable power. Increased LNG production. Greater Data Center efficiency and lower costs. Hyperscale deployment at the best... ...energy economy. Summary Objective The HR & Workforce Analyst supports the analysis and reporting of workforce and HR data...
Stellar Energy
Jacksonville, FL2 days ago - ...Workforce Analyst | Forecasting And Report Development Support ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad...Full timeContract workPart timeApprenticeshipH1bWork at office
- ...Oakley - Analyst- Planning (Workforce) At Oakley, we believe everyone in the world can and will become... ...skillsets. # Liaison with IT and other Center of Excellence groups to drive company-... ...a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at...Hourly payMinimum wageLocal area
$63.2k - $82.95k
...Workforce Management Analyst Hi, we're Oscar. We're hiring a Workforce Management Analyst to join our Clinical Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members...Full timeWork at officeFlexible hours- ...Workforce Analyst For over 60 years, HopeLink Behavioral Health has been a beacon of support for... ...patterns in attendance, including call-outs, tardiness, early departures, and no... ...Bachelor's, 2+ years of experience in a call center environment, with experience in...Shift workWeekend work
- ...Real Time Analyst This position is hybrid, working in the office three days and from... ...monitors CMS, IEX, Virtual Hold and related call center tools for incoming channel volume (... ...and administers those updates into the workforce management system. Maintains skill sets...Work at officeShift work
