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  • Analyst

     ...Information Systems & Technical Support FTE/Hours per pay period: 1.0 Department: Call Center Shift: 40 hours per week, 8-5p Job ID: 176457 Overview Workforce Optimization Analyst Monday-Friday 8:00AM-5:00PM Full Time Benefits The Workforce Optimization... 
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    UnityPoint Health

    West Des Moines, IA
    1 day ago

  • Senior Analyst Inventory and Workforce Management

     ...serves as the central data science analyst for the organization's...  ...Production Planning (Logile) and Workforce Management (Labor Scheduling)....  ...Work Environment ~ On-call crisis work, overtime work, work...  ...Schnucks preferred. Store Support Center Teammates: minimum of one year... 
    Suggested
    Remote work
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    3 days per week

    Schnuck Markets

    United States
    4 days ago

  • Sr. Workforce Management Systems Analyst - Alvaria WFM

     ...Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of...  ...procedures). ~ Make recommendations for improvements in call statistics. ~ Capture web analytics data... 
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    Wisemen Multimedia, LLC

    Chamblee, GA
    more than 2 months ago

  • Workforce Analytics & Productivity Monitoring Analyst

     ...Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workforce Analytics & Productivity Monitoring Analyst PRIMARY PURPOSE OF THE ROLE: To manage Sedgwick's Workforce Analytics software and serve as a product... 
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    Sedgwick

    San Antonio, TX
    4 days ago

  • Workforce Management Real Time Analyst

     ...Supervisors, Operations Managers and Support Center personnel. Real time interaction with...  ...pre-approved must be limited (ACW, long calls, Aux modes) ~ Communicate with operations...  ...~6 months of Call Center Operations or Workforce experience a must ~ Must have... 
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    Teleperformance USA

    Warren, MI
    2 days ago

  • Workforce Report Analyst - CDC INFO (remote, temporary)

    $56k

     ...Requirements Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO (Centers for Disease Control) program. *This is a bring...  ...or exceeded, and to maximize efficiencies regarding call volume and staffing. - Provide analytical review... 
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    Maximus

    Honolulu, HI
    4 days ago

  • Analyst II, Workforce Analyst

    $62.05k - $102.38k

     ...agent and skill performance to include - calls trends and behaviors, AHT, shrinkage categories...  ...Management tool. Stay up to date on workforce and performance trends across the...  ...workforce management within production/contact center Ability to extract, analyze and deduct... 
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    Monday to Friday
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    2 days per week
    3 days per week

    First National of Nebraska

    Omaha, NE
    3 days ago

  • Sr. Contact Center Workforce Analyst - Patient Access Center - Kelsey-Seybold Clinic - Remote

    $72.8k

     ...together. The purpose of this position is to support the call center's scheduling, operational future, and real-time management functions...  ...outside of the call center. The Contact Center Sr. Workforce Analyst is responsible for producing call volume forecast and staffing... 
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    Optum

    Pearland, TX
    17 days ago

  • Analyst I

     ...Job Description Title -Sr. Customer Service Analyst Description - Title: Analyst I Location: 660 Plaza Drive Detroit...  ...level guidelines • Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints... 
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    LanceSoft

    Detroit, MI
    9 hours ago

  • REAL-TIME SCHEDULING ANALYST - PATIENT SERVICE CENTER

    $24.5 - $35.53 per hour

     ...is seeking a REAL-TIME SCHEDULING ANALYST to join our PATIENT SERVICE CENTER team! Salary Range: $24.50 - $3...  ...TIME, 1.000000 FTE Off Premise On-Call: No Position Description:...  ...the direction of the Supervisor - Workforce Management, the Real-Time Scheduling... 
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    Aspirus Health

    Duluth, MN
    9 hours ago

  • Senior Analyst

     ...Role: Senior Analyst Duration: Contract-to-Hire Location...  ...and act as a dedicated contact center expert inside the business....  ...(email, phone, EDI, web) Call center expertise and data fluency...  ...Maintain forecasting and workforce planning models across channels... 
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    VDart

    Aurora, IL
    1 day ago

  • Analyst, Reconciliation - North American Flights

    $60k - $75k

     ...ARC Settlement Analyst (IAR) This role is eligible for our hybrid work model: Two days...  ...technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We... 
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    priceline.com LLC

    Farmers Branch, TX
    3 days ago

  • Benefits Analyst

    $100k - $130k

     ...looking for: We are seeking a Benefits Analyst to support the administration and...  ...business cloud communications and contact center solutions based on its powerful Message...  ...empowers modern mobile and distributed workforces to communicate, collaborate, and connect... 
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    RingCentral

    Belmont, CA
    2 days ago

  • Junior Analyst

    $75k - $100k

     ...including infrastructure resiliency, contact center operations, information technology, software...  ...Data is seeking a dedicated Junior Analyst to support the Defense Health Agency (DHA) in advancing enterprise workforce planning and organizational analysis across... 
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    Local area
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    Pantheon Data

    Falls Church, VA
    2 days ago

  • REAL-TIME SCHEDULING ANALYST - PATIENT SERVICE CENTER

    $24.5 - $35.53 per hour

     ...is seeking a REAL-TIME SCHEDULING ANALYST to join our PATIENT SERVICE CENTER team! Salary Range: $24.50 - $35....  ...TIME, 1.000000 FTE Off Premise On-Call: No Position Description:...  ...the direction of the Supervisor – Workforce Management, the Real-Time Scheduling... 
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    Part time
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    Aspirus Ironwood Hospital

    Duluth, MN
    9 hours ago

  • Sr. Analyst, (Customer) Operations

    $70.04k - $111k

     ...people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive...  ...the Customer Operations team, the Sr. Analyst, Operations will report to the Sr....  ...insights and optimizations to our contact center and operations, and customer experience... 
    Temporary work
    Work experience placement
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    Local area
    Remote work
    Flexible hours
    Shift work

    Oncourse Home Solutions

    Naperville, IL
    3 days ago

  • Operational Readiness Analyst

     ...BE PART OF THE CONNECTION As an Operational Readiness Analyst, you'll provide direct support to process improvement and standardization...  ...Process or data analysis: 2 years or more; customer service/call center operations: 2 years or more; general systems and applications... 
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    Spectrum

    Stamford, CT
    2 days ago

  • Senior Analyst, WFM Reporting & Analytics

     ...determination. Job Summary: The Senior Analyst, WFM Reporting & Analytics is...  ...strategic decision-making across the global workforce management ecosystem. This role involves...  ...reporting and analytics within a contact center or BPO environment. Responsibilities... 

    The Walt Disney Company

    San Antonio, TX
    17 hours ago

  • AVP, Chief Risk Officer Workforce Benefits

    $230k - $268k

     ...AVP Chief Risk Officer, Workforce Benefits Division We're actively seeking a talented AVP Chief Risk Officer, Workforce Benefits Division...  ...unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation,... 
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    Flexible hours

    Pacific Life

    Newport Coast, CA
    2 days ago

  • Experienced or Senior Safety & Airworthiness Knowledge & Proficiency Analyst

    $87.55k - $136.85k

     ...Senior (Level 4) Safety & Airworthiness Knowledge & Proficiency Analyst to join our team . Join the esteemed CASO team, where we...  ...role reports to the Safety & Airworthiness Engineering Function Workforce Development team, under the guidance of the Functional Chief Engineer... 
    Permanent employment
    Work experience placement
    Work at office
    Relocation
    Visa sponsorship
    Work visa
    Relocation package
    Flexible hours
    Shift work
    Day shift

    Boeing

    Everett, WA
    2 hours agonew

  • Associate Analyst, SEM Operations

    $70k - $90k

     ...work model: 2 days in-office Associate Analyst, SEM Operations We're a data-driven...  ...technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We... 
    Work at office
    Remote work
    Flexible hours

    Priceline.com LLC

    Norwalk, CT
    3 days ago

  • Senior Workforce Analyst

     ...Senior Workforce Analyst Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businessesfrom startups to established brandsmake smarter decisions and... 
    Temporary work
    Remote work
    Flexible hours

    BILL

    San Jose, CA
    1 day ago

  • Senior Workforce Analyst

    $80k - $100k

     ...Senior Workforce Analyst The Senior Workforce Analyst is a key analytical role supporting the Account Management (AM) functions within the GTM organization at RxBenefits. This position combines strategic workforce planning with operational analytics to ensure balanced... 
    Contract work
    Temporary work
    For contractors
    Seasonal work
    Local area
    Remote work
    Shift work

    Ohio Staffing

    Columbus, OH
    29 minutes agonew

  • Real-Time Analyst (Workforce Operations)

     ...career to the next level? OneTouch Direct is looking for a passionate and proactive Real-Time Analyst to join our amazing workforce operations team! We're not just a call center; we're a hub of innovation and team collaboration, proudly serving Fortune 500 companies... 
    Full time
    Work experience placement
    Flexible hours

    OneTouch Direct

    Brandon, FL
    more than 2 months ago

  • Workforce Analyst

    $22.17 - $33.25 per hour

     ...compassion. With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient...  ...on your employment status. Responsibilities The Workforce Real-Time Analyst will analyze call volume, staffing levels, schedule adherence, and call... 
    Work at office
    Flexible hours

    Ohio State University Physicians

    Columbus, OH
    1 day ago

  • Analyst, Workforce Management

     ...divh2Analyst, Workforce Management/h2pYour potential has a place here with TTECs award-winning employment experience. As a Specialist Workforce...  ..., Youll/pulliPinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for... 
    Temporary work

    Nashville Staffing

    Nashville, TN
    1 day ago

  • Member Care Workforce Analyst

     ...Workforce Management Analyst We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in...  ...responsible for creating and maintaining daily schedules for the call center, encompassing inbound, outbound, and back-office channels... 
    Full time
    Work at office
    Remote work
    Shift work

    Centivo

    Buffalo, NY
    27 minutes agonew

  • Workforce Analyst II

     ...30 days * Competitive Pay * Career Development *   Welcome to Love's: Love’s is seeking a highly analytical and strategic Workforce Analyst to join our Workforce Management team. This role is ideal for someone who thrives at the intersection of HR, Operations and data... 
    Work at office

    Loves Travel Stops & Country Store

    Oklahoma City, OK
    19 days ago

  • Analyst - Mobile Workforce Management (IFS MWM)

    $60 per hour

     ...We are seeking an   Analyst to support the   Mobile Workforce Management (MWM)application and its users. This role requires strong functional and technical understanding of the   IFS MWM platform , business processes, and system capabilities to provide expert support,... 
    Contract work

    SUNSHINE ENTERPRISE USA LLC

    Colorado Springs, CO
    4 days ago

  • Vehicle Programs Analyst

    $20 per hour

     ...market we support. As a Vehicle Programs Analyst in Dearborn, MI you’ll be a part of...  ...Manufacturer) Plate Program Support our Care Call Center Provide traditional administrative...  ...to building a diverse and inclusive workforce that respects and empowers the culture and... 
    Hourly pay
    Flexible hours

    Percepta

    Dearborn, MI
    2 days ago