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- ...Information Systems & Technical Support FTE/Hours per pay period: 1.0 Department: Call Center Shift: 40 hours per week, 8-5p Job ID: 176457 Overview Workforce Optimization Analyst Monday-Friday 8:00AM-5:00PM Full Time Benefits The Workforce Optimization...SuggestedDaily paidFull timeTemporary workSeasonal workWork at officeImmediate startRemote workMonday to FridayShift work
UnityPoint Health
West Des Moines, IA1 day ago - ...serves as the central data science analyst for the organization's... ...Production Planning (Logile) and Workforce Management (Labor Scheduling).... ...Work Environment ~ On-call crisis work, overtime work, work... ...Schnucks preferred. Store Support Center Teammates: minimum of one year...SuggestedRemote workShift work3 days per week
Schnuck Markets
United States4 days ago - ...Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of... ...procedures). ~ Make recommendations for improvements in call statistics. ~ Capture web analytics data...SuggestedFull timeWork experience placementSeasonal workLive inWork at officeLocal areaRemote work
Wisemen Multimedia, LLC
Chamblee, GAmore than 2 months ago - ...Supervisors, Operations Managers and Support Center personnel. Real time interaction with... ...pre-approved must be limited (ACW, long calls, Aux modes) ~ Communicate with operations... ...~6 months of Call Center Operations or Workforce experience a must ~ Must have...SuggestedLocal areaImmediate startWork from homeFlexible hours
Teleperformance USA
Warren, MI2 days ago - ...Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workforce Analytics & Productivity Monitoring Analyst PRIMARY PURPOSE OF THE ROLE: To manage Sedgwick's Workforce Analytics software and serve as a product...SuggestedWork at officeLocal area
Sedgwick
Raleigh, NC4 days ago $56k
...Requirements Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO (Centers for Disease Control) program. *This is a bring... ...or exceeded, and to maximize efficiencies regarding call volume and staffing. - Provide analytical review...SuggestedRemote jobMinimum wageFull timeContract workTemporary workWork experience placementHome officeMaximus
Northridge, CA4 days ago$72.8k
...together. The purpose of this position is to support the call center's scheduling, operational future, and real-time management functions... ...outside of the call center. The Contact Center Sr. Workforce Analyst is responsible for producing call volume forecast and staffing...SuggestedMinimum wageFull timeWork experience placementWork at officeLocal areaRemote workOptum
Pearland, TX16 days ago$62.05k - $102.38k
...agent and skill performance to include - calls trends and behaviors, AHT, shrinkage categories... ...Management tool. Stay up to date on workforce and performance trends across the... ...workforce management within production/contact center Ability to extract, analyze and deduct...SuggestedTemporary workWork experience placementRemote workMonday to FridayShift work2 days per week3 days per week$70.04k - $111k
...our people are what make that possible. We call ourselves SUPERs - Successful, United,... ...of the Customer Operations team, the Sr. Analyst, Operations will report to the Sr. Manager... ...and optimizations to our contact center and operations, and customer experience organizations...SuggestedTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hoursShift workOncourse Home Solutions
Naperville, IL2 days ago$100k - $130k
...looking for: We are seeking a Benefits Analyst to support the administration and... ...business cloud communications and contact center solutions based on its powerful Message... ...empowers modern mobile and distributed workforces to communicate, collaborate, and connect...SuggestedFull timeWork at officeLocal areaRemote workFlexible hoursRingCentral
Belmont, CA1 day ago- ...Role: Senior Analyst Duration: Contract-to-Hire Location... ...and act as a dedicated contact center expert inside the business.... ...(email, phone, EDI, web) Call center expertise and data fluency... ...Maintain forecasting and workforce planning models across channels...SuggestedContract work
VDart
Aurora, IL1 day ago $60k - $75k
...ARC Settlement Analyst (IAR) This role is eligible for our hybrid work model: Two days... ...technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We...SuggestedWork at officeRemote workFlexible hourspriceline.com LLC
Farmers Branch, TX3 days ago$75k - $100k
...including infrastructure resiliency, contact center operations, information technology, software... ...Data is seeking a dedicated Junior Analyst to support the Defense Health Agency (DHA) in advancing enterprise workforce planning and organizational analysis across...SuggestedWork experience placementWork at officeLocal areaRemote workPantheon Data
Falls Church, VA2 days ago- ...determination. Job Summary: The Senior Analyst, WFM Reporting & Analytics is... ...strategic decision-making across the global workforce management ecosystem. This role involves... ...reporting and analytics within a contact center or BPO environment. Responsibilities...Suggested
The Walt Disney Company
San Antonio, TX9 hours ago - ...BE PART OF THE CONNECTION As an Operational Readiness Analyst, you'll provide direct support to process improvement and standardization... ...Process or data analysis: 2 years or more; customer service/call center operations: 2 years or more; general systems and applications...SuggestedWork at office
Spectrum
Stamford, CT2 days ago - ...Job Description Title -Sr. Customer Service Analyst Description - Title: Analyst I Location: 660 Plaza Drive Detroit... ...level guidelines • Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints...
LanceSoft
Detroit, MI5 days ago $24.5 - $35.53 per hour
...is seeking a REAL-TIME SCHEDULING ANALYST to join our PATIENT SERVICE CENTER team! Salary Range: $24.50 - $3... ...TIME, 1.000000 FTE Off Premise On-Call: No Position Description:... ...the direction of the Supervisor - Workforce Management, the Real-Time Scheduling...Hourly payFull timePart timeAspirus Health
Duluth, MN5 days ago$24.5 - $35.53 per hour
...is seeking a REAL-TIME SCHEDULING ANALYST to join our PATIENT SERVICE CENTER team! Salary Range: $24.50 - $35.... ...TIME, 1.000000 FTE Off Premise On-Call: No Position Description:... ...the direction of the Supervisor – Workforce Management, the Real-Time Scheduling...Hourly payFull timePart timeWork at officeRemote workShift workAspirus Ironwood Hospital
Duluth, MN5 days ago$70k - $90k
...work model: 2 days in-office Associate Analyst, SEM Operations We're a data-driven... ...technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We...Work at officeRemote workFlexible hoursPriceline.com LLC
Norwalk, CT3 days ago$20 per hour
...market we support. As a Vehicle Programs Analyst in Dearborn, MI you’ll be a part of... ...Manufacturer) Plate Program Support our Care Call Center Provide traditional administrative... ...to building a diverse and inclusive workforce that respects and empowers the culture and...Hourly payFlexible hoursPercepta
Dearborn, MI2 days ago- ...Workforce Analyst For over 60 years, HopeLink Behavioral Health has been a beacon of support for... ...patterns in attendance, including call-outs, tardiness, early departures, and no... ...Bachelor's, 2+ years of experience in a call center environment, with experience in...Shift workWeekend work
- ...career to the next level? OneTouch Direct is looking for a passionate and proactive Real-Time Analyst to join our amazing workforce operations team! We're not just a call center; we're a hub of innovation and team collaboration, proudly serving Fortune 500 companies...Full timeWork experience placementFlexible hours
$22.17 - $33.25 per hour
...compassion. With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient... ...on your employment status. Responsibilities The Workforce Real-Time Analyst will analyze call volume, staffing levels, schedule adherence, and call...Work at officeFlexible hours- ...divh2Analyst, Workforce Management/h2pYour potential has a place here with TTECs award-winning employment experience. As a Specialist Workforce... ..., Youll/pulliPinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for...Temporary work
$89k - $100k
...days after the posting date, or until the position is filled (whichever is first). Job Summary : The Sr Analyst: HR Data Analytics – Workforce Management plays a critical role in supporting enterprise labor standards and workforce management (WFM) strategy through...Full timeSeasonal workLocal areaRemote workMonday to FridayShift work$81.2k - $150.8k
...Analyst, PSC Workforce Management The Analyst, PSC Workforce Management will be responsible for the daily Novartis Patient Support Center (PSC) Workforce Management (WFM) operational execution. The role... ...a workforce tool and analyzing call statistics and designing...Local areaRemote workRelocation$190k - $228k
...The Lead SME / Senior Analyst will serve as the functional expert across VMS & WFM and integrations with LMS translating business needs... ...functional requirements, and target-state capabilities across workforce platforms. Partner with Ops, HRIS, and other stakeholders to...Full timeTemporary workRelocation package- ...Senior Workforce Analyst Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businessesfrom startups to established brandsmake smarter decisions and...Temporary workRemote workFlexible hours
- ...30 days * Competitive Pay * Career Development * Welcome to Love's: Love’s is seeking a highly analytical and strategic Workforce Analyst to join our Workforce Management team. This role is ideal for someone who thrives at the intersection of HR, Operations and data...Work at office
$60 per hour
...We are seeking an Analyst to support the Mobile Workforce Management (MWM)application and its users. This role requires strong functional and technical understanding of the IFS MWM platform , business processes, and system capabilities to provide expert support,...Contract work
