Call center jobs

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Call Center Quality Assurance Specialist

 ...Quality Assurance Specialist will fairly and consistently review the calls and emails of Agents and Salespersons for accuracy and coaches...  ...2 years of experience performing Quality Assurance in a contact center environment preferred Experience developing and implementing... 

Sunnova Energy Corp

Houston, TX
8 days ago

Director of Call Center Quality and Compliance

 ...serve as a central point of contact for quality needs to identify trends and improvement opportunities on an individual, team, and call center levels with the objective of improving customer satisfaction while meeting regulatory and compliance requirements. Working in... 


Brooklyn, NY
16 days ago

Call Center Quality Manager!Job DescriptionThe Quality Manager leads and coordinates activities to meet the quality standards required for a government call center. This position manages the Quality Assurance team responsible for operational quality. This person must understand the roles of... 


Falls Church, VA
3 days ago

Call Center Quality Analyst

We're looking for amazing people! Come join Virginia Housing as a Call Center Quality Analyst. This important role will perform Call Quality Analyst functions for all Contact Centers within Homeownership Loan Servicing by monitoring a random sampling of calls, generating... 

Virginia Housing Development Authority

Richmond, VA
8 days ago

Call Center Quality Manager

 ...recordsmanagement, data collection, reporting and staff management.Conducts Quality activities for all functional areas of the Customer Service Center.Generates monthly Quality reports for submission to the Agency.Sets appropriate quality standards.Reviews and provides updates to... 

Shimmick Construction Company

Renton, WA
10 days ago

Auditor, Call Center Quality

 ...Under general direction, this position is responsible for supporting total quality methods, processes and procedures for the Call Center division. This position will help preserve service excellence through: monitoring and assessing customer interactions of Call Center... 

Molina Healthcare

Las Vegas, NV
8 days ago

Bilingual Call Center Quality Assurance Representative

 ...for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a... 

MCI USA Nationwide Management

Dallas, TX
2 days ago

eCommerce Marketing Manager

$4,000 per month

 ...numbers transparently with everyone on the team. Our core values center around a reflection of the people we want to surround ourselves...  ...record a short video to introduce yourself 3 - Initial video call to chat with Igal 4 - Paid test tasks for the shortlisted... 
Remote job


15 days ago

Quality Assurance Analyst - Call Center

 ...Overview Of PositionThe Quality Assurance Analyst is responsible for assessing performance quality of our Operations team (call center & back-office associates) who interact with our potential and existing customers. The QA Analyst will monitor inbound and outbound calls... 

Change Healthcare

Springfield, IL
9 days ago

Call Quality Analyst

$15 per hour

 ...Medicare Transfer team. In this role, you will listen to, and score calls for adherence to Q3M call model guidelines. Join a company... within all verticals of insurance and education, contact center services and the data management industry. At Q3M, helping our clients... 

Quantum 3 Media LLC

Charlotte, NC
11 days ago

Call Center - Quality Assurance Specialist

]]>Quality Assurance SpecialistUHealthSolutions is dedicated to helping public agencies and private sector clients affect the way health care services are provided across the state and the nation. We are currently seeking a Quality Assurance Specialist candidate that ...

UHealthSolutions, Inc.

Shrewsbury, MA
5 days ago

Call Center Quality Coach

 ...communicate with our members. The QA will monitor inbound & outbound calls as well as a chat feature to assess the associates over...  ...related fieldMinimum of 2 years in QA/Coach roleExperience in Call Center QA a plusStrong analytical and independent judgement skills to... 

Employer Direct Healthcare

Dallas, TX
8 days ago

Cisco Call Center Engineer

Call Center/ACD Engineer (Expert)This is a direct hire with our client.Preference to local candidates of the Sacramento area but also open to remote employees.Competitive Compensation and full benefits packageThe Call Center/ACD Engineer is the recognized expert in Call... 

Kelly Services

Sacramento, CA
10 days ago

Call Center Quality Analyst - Part Time Day Shift

]]>Job DescriptionCall Center Professionals, if you're passionate about ensuring quality and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation... 


North Charleston, SC
6 days ago

Call Center Quality Auditor

Call Center Quality Auditor - Potential to earn above industry standard salary! Napleton Automotive Group is looking for a Call Center Quality Auditor to design, implement and improve the company quality standards. Our ideal candidate has attention to detail, a firm understanding... 

Napleton Corporate

Villa Park, IL
7 days ago

Call Center Quality Assurance Specialist

]]>Call Center Quality Assurance Specialist We currently have a new career opportunity for a full-time Quality Assurance Specialist in the HCI Jacksonville, FL Call Center. The role of the Call Center Quality Assurance Specialist is to monitor and assess Call Center Representatives... 

HCI Group

Jacksonville, FL
5 days ago

Call Center Quality Assurance Specialist

 ...themselves and others. Ideal candidates are familiar with contact centers and contact center Quality processes, look for ways to improve...  ...supplemental coverages 401(K) Here’s What You’ll Be Doing Listen to phone calls and review email, chat, and social media messaging to ensure... 

U.S. LawShield®

Houston, MO
8 hours ago

Healthcare Call Center Quality Assurance Specialist

Job DescriptionCall Center Quality Assurance (QA) SpecialistJob SummaryThe Call Center Quality Assurance Specialist listens to recorded calls, references a checklist and evaluates and scores the quality and resolution success of inbound and outbound Customer Service and... 


Rockville, MD
7 days ago

Call Center Quality Analyst - Durham, NC - 2724226

 ...experience, you can help deliver medical breakthroughs in the real world.We are excited to announce that currently we are looking for a Call Center Quality Analyst, to join our team of over 10,000 global field personnel supporting our pharmaceutical and biotech clients.The... 

IQVIA Holdings Inc

Raleigh, NC
10 days ago

Call Center Quality Assurance Specialist

Call Center Quality Assurance SpecialistJob Title Call Center Quality Assurance Specialist Job ID 27620768 Location Tampa, FL 33618 Other Location Description The Call Center Quality Assurance (QA) Specialist is responsible to assure thatprofessionalism, productivity... 

Benefytt Technologies, Inc.

Tampa, FL
11 days ago