Head of Customer Service & Ops Automation
McMaster-Carr
McMaster-Carr, a top e-commerce company, seeks a Customer Service and Fulfillment Leader to drive innovation and operational excellence. This role offers the chance to shape customer service strategies using technology and lead cross-functional initiatives. Ideal candidates demonstrate strong leadership and problem-solving skills, thriving in challenges while spearheading improvements. The position is pivotal for operational scalability and enhancing the customer experience. Competitive compensation includes relocation stipend and benefits like medical plans, mentorship, and paid time off. #J-18808-Ljbffr McMaster-Carr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Head of Customer Service & Ops Automation in New York, NY vacancy
- ...worrying about marketing and customer retention. Steer began as an... ...complete with text messaging, email automation, direct mail integration,... ..., declined/recommended services, and many other features. About... ...data visualization tools. CS Ops Familiarity: Experience selecting...SuggestedLocal areaRemote workWork from homeFlexible hours
- ...Consulting & Professional Services Outsourcing Artificial Intelligence... ...artificial intelligence automation robotics machine... ...digital engineering, F&A, and CX ops. Applicants for the Senior Associate... ...Hiring Manager Title VP, Head of Sports & Gaming...Suggested
$150k - $175k
...doesn’t depend on who happens to be online. Use AI tools and automation to build a smarter support function — automated routing, AI-assisted... .... 6-8 years of experience in client support, operations, or service delivery, with at least 2-3 years leading a team. You’ve...SuggestedFull timeContract workWork at officeLocal areaImmediate startRemote workFlexible hours3 days per week$62.2k - $103.6k
A leading financial services provider is seeking a CAM Outreach Manager for a hybrid position in Getzville, NY. This role involves overseeing... ...departmental goals, managing a team while ensuring excellent customer service and resolving disputes. A combination of 6 years'...SuggestedWork experience placement- Citi is seeking a Head of Account Opening and Client Service Operations in New York to oversee the end‑to‑end onboarding and client servicing for global wealth businesses. You will drive standardization, risk controls and a transformed operating model across regions and...Suggested
- ...technology landscape. As Head of Wholesale Client Onboarding... ...business. Innovation : Champion automation and straight-through... ...direct API-based client self-service capabilities. Cross-Functional... ..., Reference Data, Know-Your-Customer, Legal, Credit, Tax, and...Work at officeLocal area
J.P. Morgan
Jersey City, NJ11 days ago $120k - $150k
Tread seeks a Technical Customer Ops professional to join its team in the United States. The role entails managing complex support issues and ensuring efficient communication between Product and Engineering teams. Applicants should have 3-5 years of experience in technical...- Vensure, located in Georgia, is hiring a Service Operations Supervisor responsible for managing client relationships and ensuring seamless service delivery. The role involves coordinating user training for payroll systems and assisting with payroll tax and reporting guidance...Work at office
- ...transaction engine and titling & registration automation infrastructure that enables compliant and... ...), and a small but growing sales + customer success team. Expect high autonomy, high... ...motion. Collaborate tightly with product + ops Translate enterprise deal requirements into...Work at office
Ekho
New York, NY2 days ago $105k - $128k
...About Warp Warp is an automated back-office platform for startups.... ...founders to never waste time on HR ops ever again. We have raised $2... ...Manager to own strategic customer relationships and drive measurable... ..., HR systems, or financial services platforms Proven track record...WARP CORP
New York, NY3 days ago$40k - $150k
...diligence is executed-using AI, automation, and workflow intelligence to... ...is different: Inbound is a Head Start, Not a Crutch: We have... ...threading deals across Investment, Ops, and Compliance teams who... ...Ideally selling into financial services, asset management, or complex...RelocationShift work$260k - $300k
...Parabola Sales Role Our customers describe Parabola as giving them dignity, making them... ...changing the way people work in the world of automation and AI. You'll be working closely... .... ~ Prior experience in finance, ops or consulting could be a huge superpower...Full timeWork at officeImmediate start- ...healthcare - intelligent agents that automate the busywork of scheduling,... ..., not paperwork. As the Customer AI Strategy & Success Lead - Enterprise... ...usage across regions and service lines, and become long-term... ...CEOs, COOs, CIOs, and clinical ops leaders at some of the biggest...
$102.9k - $171.5k
...all documentation and paperwork in accordance with US laws and regulations Responsible for managing 7 FTEs Receives and processes customer inquiries and works with Sales and other colleagues on necessary tools and reporting systems Manages billing and invoicing to...Work experience placementLocal areaFlexible hours$50k - $60k
...our work is on Google) that offers both white-label and direct services, seeking an Account Manager focused on Client Success to lead client... ...Ads expertise Act as the liaison between the client and the ad ops team Deliver weekly/monthly reports that clients find...Full timeContract workLocal areaRemote work$102.9k - $171.5k
Evonik España Y Portugal SA. is seeking a qualified individual to manage customer support processes including Order-to-Cash for import, export, and domestic orders. The ideal candidate should have a Bachelor's degree with 3-5 years of experience in the chemical industry...$160k - $180k
...operational friction through analytics and automation (e.g., parcel spend visibility,... ...decision-makers (Transportation, Supply Chain, Ops, Logistics, DC/FC leaders). Build and... ..., prove value, and convert to long-term customers. Maintain clean pipeline hygiene in CRM...Remote workFlexible hoursShipScience
New York, NY1 day ago- ...Client Account Manager, Large Customer Sales (Financial Services) We're looking for a Senior Client Account Manager for the Financial Services vertical... ...and creative media plans Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical...Work experience placementHome officeFlexible hours
$113.2k - $162.4k
...exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees... ...and cross‑sell Moody’s comprehensive suite of products and services, collaborating closely with internal partners to deliver holistic...Full timeMoody's Corporation
New York, NY7 days ago- ...A fast-growing technology startup in New York City is searching for a Customer Operations Lead. This full-time, onsite role requires strong communication skills, an ownership mentality, and the ability to thrive in a fast-changing environment. You will own the customer...Full timeRelocation package
Arcadia
New York, NY2 days ago - ...Netflix is seeking a Director of Customer Service to oversee operations across Mexico, Peru, and Brazil. This role focuses on managing a high-performance team while developing scalable processes that enhance customer service. The ideal candidate has over 10 years of experience...Remote work
Netflix Inc
New York, NY1 day ago - ...making & execution. We tackle foundational challenges required to automate ingest, transformation, matching, projection, and reporting... .... We have strong product market fit and a growing base of customers who love our product — including Anthropic, Brex, OpenAI, Plaid...
Numeric
New York, NY3 days ago - ...generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role Presidio... ...Solutions is a leading digital solutions and services provider, helping clients unlock the...For contractors
Presidio
New York, NY7 days ago - A global transportation company is seeking a full-time Customer Service Manager in New York Airport, NY. The role involves ensuring a world-class experience for JFK AirTrain passengers by leading service improvements, overseeing safety policies, and collaborating with...Full time
$150.2k - $206.58k
...Social is looking to hire a Director, Global Customer Support for the Customer Experience team... ...how we empower customers by leveraging automation, insights, and operational rigor to... ...performance standards. Maintain World‑Class Service Delivery: Establish and uphold SLAs and...16 hoursContract workFor contractorsWork at officeLocal areaImmediate startRemote workWork from homeHome officeFlexible hoursShift work- A technology company is seeking an Enterprise Customer Success Manager to enhance customer operations using IoT solutions. This remote role involves deep collaboration with customers, developing joint success plans, conducting executive business reviews, and understanding...Remote job
- ...eigenverantwortlich Support-Tickets und findest schnelle, kundenorientierte Lösungen. Du arbeitest eng mit unserem Onboarding- & Automation-Team zusammen, um Kundenzufriedenheit sicherzustellen und unsere Lösungen stetig weiterzuentwickeln. Du erstellst eigenständig...Remote work
$191k - $242k
...market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity... ...management specific to KYC. Assist with completion of the KYC and customer onboarding related internal and regulatory reporting. Manage and...Local areaFalconX
New York, NY3 days ago- ...At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams...Worldwide
BNY
New York, NY11 days ago - ...cycle management (RCM) through AI-driven automation. Millions of patients navigate... ...has a clear and demonstrable ROI to our customers. The Opportunity We are hiring a Strategic... ...the Buffalo, we confront these challenges head on by running INTO the storm. Core Competencies...
Collectly Inc
New York, NY2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Service & Ops Automation. Be the first to apply!
Related searches
- senior director of client services New York, NY
- director of client services New York, NY
- customer care manager New York, NY
- director client management New York, NY
- contact centre manager New York, NY
- director client operations New York, NY
- manager customer service New York, NY
- director of customer service New York, NY
- customer insights analyst New York, NY
- customer marketing New York, NY