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Branch Operations Manager

Raymond James Financial Services

Greenwood, IN

Responsibilities

  • Performs back-up for all operational functions as required by workloads and absences.

  • Works directly with home office personnel to coordinate branch-home office workflow.

  • Completes self-audit of branch procedures.

  • Assists Branch Manager with confidential matters and compliance visits and replies.

  • Assists Branch Manager with controlling expenses and operating at peak efficiencies.

  • Oversees ordering of supplies, purchase orders and postage usage.

  • Maintains accounting of branch petty cash.

  • May review branch invoices and operating statements.

  • Researches and resolves complex problems relating to client accounts and inquiries.

  • Assists Branch Manager in disseminating information at regular branch meetings.

  • Coordinate rent, facility, office maintenance and cleaning/security issues.

  • Recruits, selects, orients, trains and supervises branch operations associates.

  • In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files.

  • Reviews daily work of operations associates.

  • Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow.

  • Ensures daily staffing levels and cross-training is adequate.

  • Coordinates registrations, continuing education, licensing, etc. of branch personnel.

  • Performs other duties and responsibilities as assigned. May perform some Branch Manager duties

Education/Experience Requirements

  • Bachelor's degree and three years' experience in the financial services industry, preferably including related operational management and supervisory experience

~or~

  • An equivalent combination of experience, education and/or training as approved by Human Resources

Licenses Required

  • SIE required provided that an exemption or grandfatheringcannot beapplied

  • Series 7, 9 &10

  • Series 63, 65 and/or 66 as required bystate

  • Ability to obtain additionalsecurities and advisory state registrations if required bystate

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Vacancy posted 2 days ago
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