Senior Federal IT Service Desk Program Lead
Leader Communications Inc. (LCI)
Leader Communications Inc. (LCI) seeks a Service Desk Manager to provide executive leadership across Tier 1 Service Desk, Tier 2 APR, USPTO Contact Center, Knowledge Management, Accounts Management and Executive Support within a high‑volume federal IT environment. The role ensures SLA compliance, governance, workforce strategy, security compliance and continuous service improvement while coordinating with government leadership, maintaining a US Public Trust clearance, and driving risk management #J-18808-Ljbffr Leader Communications Inc. (LCI)
Vacancy posted 2 days ago
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