Residential Service Plumbing Tech

Job Description

Job Description

Hours: MONDAY-FRIDAY (8am-5pm)

NO NIGHTS AND WEEKENDS

NO HOLIDAY WORK

NO ON-CALL

Benefits: Eligible after 90 days of employment

-Medical, Dental, Vision, Life, Other Supplemental, 401K Match (4%)

-Paid Time Off (13 days per year)

-Holiday Pay (6 days)

-Take home vehicle

-Company phone and tablet

-Company supplied tools

About us

Smooth Waters Plumbing is a small family owned company with over 30 years of experience. We want YOU to join our family. We proudly service the midlands of South Carolina. We specialize in residential and light commercial plumbing, sewer, new installation and repair.

We are looking for an experienced Plumber to join our team. The ideal candidate will have experience in residential and commercial plumbing, including installation, repairs, and maintenance. The successful candidate will be able to troubleshoot problems quickly and efficiently, and have a strong knowledge of plumbing codes and regulations. We are looking for someone who is reliable, detail-oriented, and has excellent communication skills.

Responsibilities

• Respond to service calls from residential clients in a prompt and professional manner
• Diagnose plumbing issues, including leaks, clogs, pipe bursts, and fixture malfunctions
• Provide three estimates (Good, Better, Best) with upfront pricing for plumbing repairs and installations, explaining recommended solutions to clients
• Perform repairs and maintenance on various plumbing systems, including pipes, fixtures, water heaters, and sewage lines
• Install new plumbing fixtures, appliances, and piping systems as needed.
• Conduct thorough inspections of plumbing systems to identify potential problems and recommend preventive measures
• Maintain organized records of service calls, work performed, and materials used
• Adhere to safety protocols and industry regulations while performing plumbing work
• Utilize field management software (HouseCall Pro): dispatching, customer communication, pricing estimates, on-site payments, financing
• Stay updated on industry trends, technology advancements, and best practices
• Read blueprints and drawings to determine layout of plumbing systems, water supply networks, and waste drainage systems
• Keep work van clean and organized with proper inventory

Required Skills and Qualifications

• High School Diploma or GED certificate
• Proven experience as a residential service plumber with a minimum of 2 years in the field
• Valid Driver's License with acceptable driving record (MVR) with reliable transportation
• Pre-employment drug testing and background check
• Strong technical knowledge of residential plumbing systems, including installation, repair, and maintenance.
• Ability to troubleshoot and diagnose plumbing issues accurately and efficiently
• Proficiency in using plumbing tools, equipment, and materials
• Excellent problem-solving skills and attention to detail
• Ability to work independently and as part of a team in a fast-paced environment
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
• Physical ability to perform plumbing tasks, including lifting heavy objects, working in confined spaces, and standing for extended periods
• Willingness to participate in ongoing training and professional development opportunities

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